Whirlpool GR9FHMXP Top Freezer Refrigerator Logo

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Posted on Oct 29, 2017
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We have Kenmore side-by-side door refigerator, recently we found a problem with freezer, all the items any type of containers are getting iced in the form of a thin layer.even the sheves and most of the interior of freezer are getting covered with icy coatings which is abnormal looking. what would be the reason and any solutions for this?

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Mohammad javad Tavani

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  • Expert 31 Answers
  • Posted on Oct 29, 2017
Mohammad javad Tavani
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1)The door gasket on the freezer door helps keep the cold air in and the warm air out. If the gasket is dirty or damaged, it may prevent the door from closing properly, which can lead to frost buildup on your freezer walls. To make sure the door is sealing, slip a dollar bill or a sheet of paper between the gasket and the freezer and then close the door. If the bill or paper pulls free with little or no resistance, the gasket isn't sealing properly. Wipe the gasket with a damp cloth to remove dirt, grease and other residue. If the gasket is damaged, replace it with a new one. Sometimes frost can accumulate on the back panel of your freezer if the door is open too long or too often. When you open the door, you let warm, humid air inside, and this condenses and freezes. Make sure there are no packages preventing the door from fully closing, and limit how often you open the door by removing what you need all at once.
2)Ventilation is important because it ensures your freezer stays cold. If something inside the freezer blocks the internal vents, the freezer may become warm, causing condensation to form on the walls, and eventually leading to frost buildup. When loading your freezer, make sure there are no items resting against the rear wall of the freezer and space the contents out as much as possible to improve ventilation.
3)Side-by-side refrigerators with a built-in ice maker may accumulate frost if the flap on the ice dispenser doesn't close properly. This allows warm air to enter the freezer side, condense and freeze, causing frost buildup over time. Open the freezer door and examine the flap inside the ice chute. It should be flush against the housing. If it is not, empty the ice bin and make sure there is no ice or debris preventing the flap from closing.
4)If your freezer door closes properly and nothing is keeping it open, frost buildup on the back panel may indicate a problem with the freezer's self-defrost system. The self-defrost system turns off the compressor for a short time every six to 12 hours so it can turn on the defrost heater. This melts any frost buildup on the freezer coils, and the water drains to the pan beneath the freezer. If this component fails, frost continues to build. Move the contents to another freezer and turn your freezer off for 24 to 48 hours to manually defrost the interior. If frost builds up again, contact a qualified appliance repair technician to inspect the defrost timer and repair the problem.

5 Related Answers

Anonymous

  • 878 Answers
  • Posted on Dec 09, 2006

SOURCE: problem with ice dispenser in side by side refrigerator

Bensmom, the housing that holds the flapper pin probably cracked causing the flapper not to seal. Whirlpool use to have to replace the whole door at one time because the dispenser housing was a non serviceable part. That got too expensive so they came out with a kit to remedy the problem. The kit comes with instructions but you have to be patient and take your time. You want to determine first if this is the actual problem. You can do so by looking up into the dispenser and seeing if the pin retainer is cracked or broken off. I have done a bunch of these and the kit works great. I hate the job though. Part number for the kit is 8201756. I tried to attach a picture of the kit, but I guess the file was too big...Catriver..post back.

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Anonymous

  • 410 Answers
  • Posted on Dec 11, 2007

SOURCE: Ice Jam in Chute - Whirlpool IDI SxS

first check would be to see if the flapper door is closing all the way in the dispenser area. best way is to remove the ice bucket and shine a flashlight from the front up into the disp door area and look for light around the door from inside the chute.

another check would be to make sure the door delay mechanism is connected an not allowing the dispenser door to close to fast trapping a cubes in the door and causing an air leak in the chute..

Keep in mind if you use alot of crushed ice frost build up is faster than with just cubed.

Anonymous

  • 400 Answers
  • Posted on Mar 12, 2009

SOURCE: Thin layer of ice on the floor of my whirlpool top mounted freeze

You need to defrost the freezer completely, the easiest is to locate the drainpipe on the back of the unit where the condesate drips into a pan. Then force water up the pipe. This should solve the problem.

Sea Breeze

John Tripp

  • 4656 Answers
  • Posted on Mar 30, 2009

SOURCE: Whirlpool Refrigerator(side by side) leaking water

First question would be is your ice machine leaking? If so then disable the ice machine until we can find the cause of leaks and repair them. Is the freezer freezing well? Food compartment temps OK?. Let me know and I will work to help you resolve this. Sea Breeze sea [email protected]
visit my site below

http://servicepartstec.blogspot.com/

Anonymous

  • 20 Answers
  • Posted on Aug 12, 2009

SOURCE: Ice Dispenser flap is dangling

You need a ice door kit. It's either part # 8201756 or 8201758. I'm not sure which part number it is but you can go to ddapplianceparts.com and go to the left hand side of the screen and type in the 1st part number and if it says it's a ice door kit, then that's the part you need. We replace a lot of these.

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Why is my freezer not cold enough?

Check the freezer door seal is not leaky. Look for signs of moisture condensation along the door. Apply a thin film of Vaseline along door frame. This will make door seal stick better.

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The defrost heaters are bad. Take the inside back panel out. Take a hair dryer and defrost the back where you took the panel off. You will find a set of coils under the ice. Inside those coils there will be a heater. Either one made of the same thing oven elements are made of or they will be glass with a coil running through it. You can inspect them and most of the time you will be able to see either the glass broken or the coil inside the glass. Or if it's made out of what a ovens is made of you will see where it is burned into. After defrosting, you can put the panel back in and turn the fridge back on. It will work normaly for around three days before it starts frosting back up. This will save your food and give you enough time to either get the part to fix or have someone to come out to fix. Word of advice. If you have someone to fix it, be sure to defrost it at least 24hrs befroe they come because it's iced up they will have to defrost it and as you will see. It takes time and they will charge you by the hour to do it. Good luck
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Let me know if your problem is solved and rate me as FIXYA!
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