Can't get the door to unlock? Load in washer is beeping ND..not draining but after several attempts inlcuding shutting power off..still can't get the door to disengage?

remove the drain hose from back to see if there is any foreign object stuck in there , if washer faults out on code its common for door to unlock

There could be another coin in the drain pump, jamming it.
With power disconnected..........Does the pump turn by hand in both directions?

• dc--Unbalanced load preventing washer from spinning
• dL--Door is in locked when washer is running
• dS(d5)--Door is open when washer is open
• FL--Washer failed to lock the door
• Hr--Water temperature control problem(Heat control problem)
• LE--Washer tried to fill but has not reached proper water level(Slow fill)
• LO--Door will not unlock
• E3--Motor not running properly
• nd--Washer is not draining/Washer senses a brief restriction while draining
• nF--Washer tried to fill but was unsuccessful
• Sr(5r)--Problem with control
• PF--Power failure, electric service was lost while washer running
• OE--Fault detected in water level sensor
• E2--Jammed key
• bE--Motor speed sensor problem
• tE--Temperature sensor problem
• 3E--High current detected
• 2E--High/low voltage detected
• 8E--Vibration sensor problem
• 7E--Silver Care control problem
• SUdS--Too much suds detected during wash cycle, unit on hold until suds reduced

Hello,

The ND error code means NO DRAIN. ,

The usually reason the door remains locked once the cycle is over is because the filter screen on the drain pump is blocked so not all the water could drain out...the door lock is tied into the pump and until the pump tells the control board that the wate r is out the door will not unlock. This tip i wrote will show ya how to take apart the washer to clean the filter on the pump.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after



GENE

Unlocking the door:
Turn on the washer, but don't start any wash cycles. After a few minutes, the door should unlock itself.

Troubleshooting the "nd" message:
"nd" means "no drain". Empty the (now unlocked) washer and fill the wash tub with just enough water to see a bit of water at the bottom of the tub. Run a drain cycle and check a) if it drains and b) if there are any unusual noises while it is draining. If either event occurs during the drain cycle, the drain pump may have to be repaired/replaced.

ND is NO drain
The water level fails to drop below the Low Water level reset within 15 minutes, before a spin begins.

hold down the "cycle signal" button for 3-5 sec. unplug and plug back in. should clear and reset computer

pull back off washer and check your waterpump

Usually, the door will not unlock because there is water still inside the unit.  You will need to get the water out of the tub to get the door to open.  On the bottom left corner, there is a small door.  Inside the door is a small rubber drain hose.  This will empty out the water inside.  After awhile, the machine will unlock the door.

nd= no drain. loud buzzing noise sounds like something stuck in pump assy.remove the door(2screws) adn other 2 screws oppisite side, and hte front panel comes off giving you acess to the drain pump, pull the hoses and look for the obstruction