We have a Ricoh aficio CL3500N network printer here at my office. We just switched our internet service over and had to refresh the ip addresses on all the computers so they can connect. But, now the printer is not working. How do I refresh the ip address on the printer? We've tried shutting it off, unplugging it, pulling the 'network card', etc. Any help would be greatly appreciated!

Make sure drivers are installed

Connect the machine to a router or a switch with a network cable.
In used mode, under network settings - set the machine to DHCP, so it will get an IP adress from the switch/router.
Print out a network status page, and see if you've got an IP adress.

In the command window on your PC type: ipconfig/all and see the IP adress of your computer. Compare it to the adress the machine got from the router/switch and see if they are almost identical apart from the last digits.

Install the driver, and install the printer using device name, and you should be good to go. Or you can set the IP you got from the switch/router as a static adress, and install the copier using the IP adress.

Hi, to change the IP address of a Ricoh Aficio 2022, follow these steps:

- Press the User Tools/Counter button.
- Choose System Settings.
- Choose Interface Settings.
- Choose Network.
- Choose IP Address.
- To specify an IP address, choose Specify, and then enter the address you want to use. To have DHCP automatically assign an IP address, choose Auto-Obtain (DHCP).
- Exit out of the User Tools screen.

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show STatus ready with 0 document

Ricoh recommends heavier paper be run from the
bypass tray 16lb to 53 lbs are the recommended weights

Set a compatible IP address on machine:
"user tools"
"system settings"
"interface settings"
"IP address" (set compatible number)
"subnet mask" (set the right one)

Download driver if it's not done already, create the matching tcp/ip port, and continue with installation. Select "share this printer".

Driver is here if you need it:
http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/x2022_27/x2022_27en.htm

If you open an internet connection and an the top address bar type in the IP address you will see you printer and be able to see the supply that needs changing

here is the link to Ricoh printer maintanace manual
Aficio-CL3500N-Color-Laser-Printer.htm">http://www.generalmanual.com/Printers/Ricoh-Aficio-CL3500N-Color-Laser-Printer.htm
go to page 28 , changing the toner.

Our service manual came in a disc form. Our operating manual has an address & phone number contact. This might help, I don't know. Here it is:
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: 1-973-882-2000

Good luck!