If i hold shift down and press the key, all that comes up is a " symbol, is there a double shift button? I have tried holding ctrl down and pressing it, but no joy
The @ symbol should be SHIFT + 2 if you are getting a different character, then you may have a incorrect regional setting. Go to Control Panel, and ensure that the Regional & Language settings are correct for your location and check the settings on each of the three tabs.
If all is correct there, then run the system diags Fn + Power button and see if the keys match what tehy show in the diags.
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