You can need to restart or upgrade the video player software. If you still can't play the DVD, you can try to download some other free player software such as Leawo Blu-ray Player and VLC.
Hello.
I would suggest that you upgrade or reinstall the video software that you are using, such as Windows Media Player.
But, you didn't indicate if the Only time your laptop performs poorly occurs when watching a movie or video clip. If your laptop is slow in other ways as well, let us know.
Hope this helps.
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