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It sounds like you have a defective battery. I would suggest contacting one of our Factory Service Center's to see if your battery is still within warranty. Please see the link provided. You can also give as a call at 1-800-4DEWALT. DEWALT com
I've been working on cordless tools of many brands for years and there are no individual parts available for batteries from any manufacturer nor any aftermarket parts retailers that I have ever found. Usually if you need these types of parts you have to scavenge them from other batteries.
Push the battery in and out while pressing the trigger on the the drill to see if there is a loose connection here. Check
the terminals inside the drill and the battery terminals
.These sometimes become tarnished and don't make contact. Clean with
very fine sandpaper.
if the battery are less than a yr old should be a warranty
if drill DC920 or DC925 they are on recall for switch. may be co'z the battery to die. have them check at ur nearest service center.
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