Question about Tektronix Phaser 860DP Thermal Printer

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Phaser 7700 Accumulator Belt Replaced, upon startup there is an error

The error is 9-349

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Posted on Mar 14, 2008

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POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: Phaser 7700 Accumulator Belt Replaced, upon startu - thumbsup.gif FiPhaser 7700 Accumulator Belt Replaced, upon startu - thumbsdn.gif src="/uploads/images/thumbsdn.gif" alt="thumbsdn.gif" class="h_mi" /> Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
necessary.
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt

Posted on Jan 25, 2008

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Accumulator belt for Xerox Phaser 7760: can I refurbish this unit myself? If so where can I buy the parts to refurb the belt?


064K91451 iteminconline they sell the belt only and also the home position sensor encase you have an error.

May 12, 2014 | Xerox Phaser 7760/YDX Laser Printer

1 Answer

Xerox Phaser 7700 printing Black line across bottom of every page


The line could be caused by contamination on the black laser lens. Try using the cleaning wand located in the front door to clean the lens. You will need to remove the waste toner container to access the wand slots. If that does not solve the problem, the black developer housing may need to be replaced. Refurbished parts at: http://www.lpscomputer.com/p-3064-116-1111-00-black-developer.aspx

Apr 23, 2010 | Xerox Phaser 7700 Laser Printer

1 Answer

Hello, I have a xerox 7700 dx machine. Since moving the machine to new premises, when turning it on, I receive the error message, "Error 30 accumulator belt home position took too long" and it doesn't...


The error is caused by the home sensor for the accumulator belt not finding the home position of the belt. Since the error occured after a move, toner probably contaminated the sensor. Use canned air and blow out the sensor. Manual @: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf
to locate the sensor. The other possibility is that the accumulator belt bit the dust. Parts a vailable at: http://www.lpscomputer.com/p-2993-1-016-1889-00-accumulator-belt-assembly.aspx

Apr 07, 2010 | Xerox Phaser 7700 Laser Printer

1 Answer

XEROX PHASER 7700 ERROR 11


Error 11, laser unit polygon motor failure. If this fault reoccurs 3 times successively the 7700 . enter diagnostics and clear tech rep fault and clear this 09-380, 09-383.

Oct 26, 2009 | Xerox Phaser 7700 Laser Printer

2 Answers

Xerox phaser 7700 error 11


man...

listen .. you is with error

go listen cradle of filth the heavy metal :)

good bye

see you later

Oct 16, 2008 | Office Equipment & Supplies

1 Answer

Xerox phaser 7700 having problems printing transparencies and accumulator belt problems


Hi xander4265:
I
Streaks in direction of paper travel
There are dark lines running along
the page in the direction of paper
travel from the leading edge to the
trailing edge (B-size print shown).
The printer displays no error code.
Note A-size prints are processed
through the printer with the short
edge of the print parallel to the
direction of the paper path --
making horizontal print artifacts
parallel to the shot edge of the
print.
B-size prints are processed
through the printer with the long
edge of the print parallel to the
paper path -- making horizontal
artifacts parallel to the long axis
of the print.
1. Check the end of life for each of
the consumables by printing the
supplies usage page. From the front panel’s Printable Pages Menu, select
Print Supplies Page.
2. Run the solid fill test pages; From the front panel’s Printable Pages Menu,
select Service Pages, then select Print Solid Fill Pages. If the missing bands
only occur in a single primary color, replace the print cartridge of the affected
color.
3. Swap print cartridges and run another test print.
Note Under some circumstances, streaking may occur in the margin of
SRA3-size paper. This is due to the edges of the paper extending
beyond the end of the imaging components. print-quality in the
margins of SRA3 paper is not guaranteed.
4. Inspect the Accumulator Belt cleaner; replace the cleaner, if necessary.
5. Run the Remove Print Smears routine. From the front panel’s Support Menu,
select Improve Print-Quality?, then select Remove Print Smears.
6. Replace the Developer Housing Assembly (RRP 27, on page 7-171).
7. Remove the print cartridge and (with a flashlight) check for debris along the
edge of the developer housing.
3041-42
Leading Edge
hope that this will help you.

Sep 18, 2008 | Xerox Phaser 7700 Laser Printer

2 Answers

PHASER 7700 ERROR 30


try this
The following functions will generate a Tech Rep Fault:
  • Error: 30: Belt Home Too long
  • Errors: 12, 13, 14, 15: ATC-YMCK Sensor Fail
  • Errors: 40, 44: Fuser Main/Sub Lamp Temp Too High
  • Enter Service Diagnostics
  • Highlight NVRAM Access and press OK
  • Highlight Clear Tech Rep Faults and press OK
  • Highlight the Tech Rep fault to be cleared and press OK


If you have had the error 3 consecutive times , you do need to send the snippet to the printer to clear the error. The instructions how to do it are in the download.
Other things. You may need to replace the accumulator belt.
You may have toner backed up in the waste auger, you can clean that out and replace the waste bottle.
Cause:
The plastic tab attached to the cleaning blade assembly was broken, this tab opens the cleaning blade waste assembly when the belt is lowered .
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. The waste toner from accumulator belt cleaner could not reach the waste bin and jammed the augur. This caused the grinding noise by stalling the accumulator belt motor. This causes an error 30 code to be displayed.
The belt cleaner does come as a separate part 016-1889-00 and is very easy to fit and much cheaper than a new belt assembly.
Error 30 is a Tech Rep fault. After three Error 30's, the NVRAM Clear Tech Rep Faults will need to be reset to be able clear the Error 30 message.

Mar 04, 2008 | Xerox Phaser 7700 Laser Printer

1 Answer

Ram Error message


Have you tried reseating the ram?

Dec 13, 2007 | Xerox Phaser 7700 Laser Printer

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