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Hello Without its orginal remote, you can't turn OFF its close caption window. If you ahve its original remote control, inform me by Fixya comment. I'll assist you to turn off this option. Without orginal remote control, giving any advice to you to rectify this problem, will be waste of time.
If the captions are turned off on your TV, they have to be coming from your cable box. The TV is just displaying what it's getting. Check your cable box menu and make sure captions are turned off there. Cable boxes, especially on digital systems, can prevent the TV's caption decoder from operating properly. So they need to be able to provide captioning, and I suspect you've turned it on somehow. Comcast should be able to tell you how to turn off captions if you can't figure out the menus.
I can't figure out how to turn the cc off either. I went to menu and then audio then captions and off but they still won't go off. The captions are only on when I am watching HD channels. Anyone know why?
If you have the Suddenlink remote and the DVR box you can turn captions on or off by accessing a technical menu. To do this, press POWER and Menu buttons together (menu 2 times) to bring up a special menu. Select Closed Captions. On the popup menu select closed captions and using Select button change to OFF or ON as you wish. The trick is to get the menu to come up. Timing of pressing the two buttons is frustrating and it may take a few times befotre you get the special menu.
the closed caption is not in the menu, it is in the video adjustments color,bright,sharp,ect. get to those adjustments and scroll until you see C.C. turn it off. i had the same problem but my whole screen was a black box,bought a new tv and everything. just figured it out today
there is no closed captioning button
there is no closed captioning button
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