E1 code for the primary humidity sensor behind right side grill. Unit MUST be unplugged from outlet. Take right side grill out, unplug sensor from wire socket and plug back. If no help, you need new sensor.
This so far has worked for me...... I unplugged the sensor plugged it back in and the error went away and the unit seems to be operating properly.This so far has worked for me...... I unplugged the sensor plugged it back in and the error went away and the unit seems to be operating properly.
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The E1 error code indicates that the air intake filter needs to be removed and cleaned. Be sure to turn the unit OFF & unplug it before removing the filter. Never operate the unit without the filter in place. Doing so, could damage the unit.
Hope this helped you and thanks for choosing FixYa.
R410A is refrigerant gas. I think you wanted to know, what humidity extraction level the controls should be set on. If it is really hot and humid in your area, set the humidity extraction level between 35 & 40%. If you have a mechanical control, turn the knob to Maximum.
Hope this helped you, Bradleyjo. Thanks for choosing FixYa.
Hi! I'm assuming that the unit is plugged in and the outlet the unit is plugged into is working (if not, is there a tripped circuit breaker, in your home's circuit breaker panel?). Also, that you have turned ON The Master ON/OFF Switch and the Water Collection Bucket is installed properly and the Float Valve inside the bucket is in the Down position
If you answered NO to any of the above, turn the the Master ON/OFF Switch to OFF and unplug the unit, before checking those things first. Because, 9 times out of 10, one of thee above is the culprit.
Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.
Hi, There are many reasons for a dehumidifier to not work or collect water. Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.
E1 code for the primary humidity sensor behind right side grill. Unit MUST be unplugged from outlet. Take right side grill out, unplug sensor from wire socket and plug back. If no help, you need new sensor.
Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.
The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.
He had no documentation of a P2 code for my model.
He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor
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