Camera DSC-W% is not getting on and lens not retracting

Its lens error in your DSC-W35 camera.
Lens mechanism is either stuck or not retract completely and system control sense this error. Please replace lens assembly to get it fixed because lens mechanism is not repairable.
Thanks.

this problem is not solvable or should i say to do your self as i have had the same problem with mine i had to take it to the experts to be fixed and cost me $110 inc GST .

I dropped the camera on the table a couple of times, twisted the front of it. Suddenly the lens retracted into the camera, the beeping quit, and now I can take pictures again. The Samsung website is horrible.

the problem is that the lens is out of alignment. if its not making grinding sounds try manually help the lens to reseat itself. if that doesnt work its not ecomical to repair unit cuz parts and labor are about 120-130 dollars.

Hi,
    As in short answer you have to replace the optical lens assymbly.Because due to heavy jurk its motor called sledge motor stsrt malfunctioning and it can not be changed component level. For this please contact any SONY SERVICE CENTRE nearby to you.
Hope you will understand.
Thanks for using FIXYA!

I've had the same problem on rare occasion. Usually, I just wait a few seconds, then turn the camera on... wait a few more secs, turn off... repeat as necessary. When all that doesn't work, I've replaced with new batteries & the problem is solved.

The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

I also dropped this camera from waist high and the lens was stuck out and would not retract or let me do anything. I ended up having it sent to Sony to replace the lens and it cost me $200. I paid $300 for the camera to begin with but to me this was the BEST camera I'd ever had and was worth it. Before repairing it, I bought a new Sony Cybershot DSC-W80 since the original one I had dropped was no longer available. I was NOT pleased with the quality of the new camera at all and it was supposed to be better than the one I dropped. That's when I decided it was worth repairing the broken one and worth the cost.

Try the Sony web site technical help. but I feel that there is a main board fault developed here- perhaps time for a new camera try the tech help first though

I had the same issue and thought me Ebay camera was trash. I put the batteries back on the charger over night and it worked properly in the morning. Looked to be a low power issue, but my lens did look like it was all cocked, grinding and stalling. perhaps the camera reset itself with no batteries in it for a few hours> I was very relieved.