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Hello, In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges.That sounds like your problem.Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, etc. These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.
That's what these Companies do., so they can keep selling the ink cartridges.Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS.I had to replace the printer, but Epson, Lexmark & Brothers are always on sale.My Brother & Epson cost me $50.00 with Rebate.Don’t waste too much ink in cleaning it.
This is the only advice I can give you.If you find this helpful, pls rate me.
Start, Click Printers & Faxes. Right Click EPSON CX 8400.. Find & Click Printing Preferences. Select the Paper Size (Choose what printing size you want). GOOD LUCK!
If you already have tried reseating all of the inks and and inks are still not recognized, Please contact Epson tech support for a replacement ink or if they find out after some diagnostics that it is the printer that is having an issue they would be replacing your printer.
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