Ricoh Aficio AP2000 Laser paper jam

What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

?· Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

?· Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

just open the printer and check for any dislocation of the sensor or levers.

Hi there !

You have to open the front cover means that you have to oper the toner compartment and check for the paper jammed inside.

Did it helps your or you find the paper jammed.

There may be an obstruction inside the printer. Try this....remove the paper from the paper tray and put paper in the handfeed tray (front of the machine) If it feeds from that tray it means that the feed rollers in the bottom cassette are worn.

It seems that the sensor is having dust or toner settled upon it. Kindly remove the toner and clean the residual toner. Take a hard stock paper and give one copy command and push it while it tries to pull the paper. Paper misfeed is not the same as paper jam. Paper misfeed refers to the blank paper tray and paper jam refers to paper which has been taken from the tray and now inside the unit.

Sounds like the 'Clear misfeed' symbol. Open the front cover and follow the pictorial diagram instructions to check your paper feed path for jammed paper. Remove misfeed, and close covers. This should reset your machine.

Did you take out the toner cartridge and paper trays and open all the covers to try to find the misfeed? If there is really nothing there, you can try turning the printer off and back on to see if it clears itself.

Im assuming that you are referring to the Z as the jam light. In that case the operation panel will tell you what part of the machine is jammed by displaying a diagram and a letter that corresponds to a chart that you will see when you open the front door. make sure to open all the doors then close them to reset jam code (there is a hidden door on the right lower side called the A door) Good luck

Go to this link, and click on "How to clear misfeed a,p,y"

http://www.ricoh.co.uk/KBase/KBLink.cfm?ProductUID=1878


copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

do you get an error code on the display, or does it flash open door/out of toner/out of paper/paper jam or what ?
mikey