Question about Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

3 Answers

I have coloured vertical lines covering my Sony Bravia LCD tv screen. The TV is only 2 years old. I have sound but a very distorted picture. The cable company has checked and says it's a tv problem. I will contact Sony after the holidays... I'm hoping it's good news as the TV cost close to $2,000...

Posted by on

  • Anonymous Jan 16, 2010

    I've been told by a tv technician that it's the lcd panel that's causing the problem with my 2 year old Sony bravia 32xBR4 lcd tv - that's what's causing the coloured vertical lines down the screen. I'm waiting to hear from Sony. Hope they do what's right...

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I also have a 2 yr old Sony KDL32xbr4 that now has multi-colored vertical lines on the screen. I contacted Sony and they say they have "no known issue" of this sort for this model. I find this rather puzzling since I have found numerous postings on the web. They told me to try the factory reset. Whatever. Might as well have said "don't buy a Sony". 2 years! $1300 for a tv and it lasts 2 years! Makes me sick to my stomach.

Posted on Jan 29, 2010

  • robotninja Nov 16, 2010

    I unfortunately have come into this same issue with the same set paid the same amount, I am done with Sony period factory reset doesn't do anything....anything at all, unplugging nothing will fix it, to them it is either send us your set for a fee or buy another one of our new 3d models man hell with SONY!

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a similar problem too with my KDL-46XBR4 LCD TV. I am having a technician look at it this week.

Posted on Jan 04, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 7 Answers

If you have a KDL-46XBR4 or KDL-46XBR5, Sony is now extending the warranty on the LCD display and will fix the problem for free through September 30, 2012. See: http://esupport.sony.com/US/perl/news-item.pl?news_id=378&mdl=KDL46XBR4 Call their customer service number and they will give you a case number. Then call one of their authorized service centers and they will fix it free, in home.

Posted on Jan 27, 2010

  • 1 more comment 
  • mike_t_sun Mar 18, 2011

    I have a Sony KDL-32XBR4 and have issue with vertical color lines. I contacted Sony "Customer Relations" and mentioned the above link. They asked me to take my TV to an authorized Sony Repairer. After dialogistic, the problem is caused by bad "T Con Board". They offered to pay half of the repair and my diagnostic fee. Total out of pocket for me is $100. Hope this helps

  • petelat1 May 31, 2011

    I just tried to get the same treatment (same model same issue), but Customer Relations stonewalled me. No more Sony products for me!

  • petelat1 Jun 05, 2011

    After striking out with Customer Relations, I nosed around online some more and eventually discovered the email address: sonylistens@am.sony.com. So I sent a message telling of my frustration with Sony's lack of response to my dilemma. To my surprise and delight I received a phone call in response the next day and, after verification of my purchase price and date, I was offered a new TV at a very substantial discount... an offer which I have accepted.

×

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Bravia KDL 40BX421 that suddenly has green vertical lines on the bottom 1/4 of the screen. These lines are in a background bar that is mostly a reddish shade.


Thin vertical lines cover screen on Samsung LCD - AVS Forum ' Home ...

www.avsforum.com/.../1127410-thin-vertical-lines-cover-screen-samsun...

Mar 7, 2009 - 30 posts - ‎25 authors
Hi guys, Ive had this TV for about a year now - all of a sudden thin vertical lines havecovered my screen (show in link below) No matter what ...Missing: 40bx421

TV Repair Help for Vertical & Horizontal Lines on Your TV ...

? 2:47
https://www.youtube.com/watch?v=b0sI7LB4cZE
Apr 25, 2014 - Uploaded by ShopJimmy.com
TV Repair help with troubleshooting lines on your TV Screen. ... hi i have a sony bravia mdel # KDL46EX523. i have horizontal multi colored lines ... My TV has the following symptoms: - Horizontal lines from top to bottom of .... thick(like 1-1/12 inch) and a couple of green vertical lines next to the black one.Missing: kdl ‎40bx421

Flat Screen TV Has Lines Going Through Screen - Possible ...



Dec 16, 2015 | Televison & Video

1 Answer

Why does picture have lines of different colors?


Common easy LCD TV fix: bad picture screen rainbow colors

? 4:04
https://www.youtube.com/watch?v=KWIWeESmXC0
Aug 10, 2014 - Uploaded by Tampatec
Common easy lcd tv service repair fix, TV's distorted rainbowpicture screen fixed by ... Common easy LCD TV fix: bad picture screen rainbow colors ... Need to report the video? ... Sanyo LCD with Distorted Half Picture Lines Waves Distortion Distorted ...Duration: 11:36. by Do It With Dave 316,733 views.

LCD Display Symptoms and causes. - YouTube

? 2:01
https://www.youtube.com/watch?v=DedJvyNm_s4
Mar 1, 2011 - Uploaded by Grants Pass TV Repair
With LCD TVs you can have the same display problems fordifferent ... Fix for Samsung lcd TV colour display problem - Duration: 1:26. by alwaysafix 462,823 views. 1:26. Sanyo LCD with Distorted Half Picture Lines Waves Distortion ... HOW TO FIX LED TV VERTICAL LINES ON SCREEN 55" MODEL LG ...

How To Fix A Broken Flat Screen LCD LED TV With Lines or ...




Dec 11, 2015 | Sharp Televison & Video

1 Answer

Sony faults


this could be your t-con board, but knowing sonys it most .likely your main panel meaning your screen,

Aug 17, 2014 | Sony Bravia KDL-40S4100 40 in. LCD TV

1 Answer

We have a Sony Bravia KDL 52 xbr9 tv. It is about 1 1/2 years old. We bought it Nov 29, 2009. For the last few weeks when we turn the TV on, the picture is distorted and dark (there are horizontal...


The board that call the T-CON board it is dying and dead soon.That why it is causing horizontal or vertical lines and distoted pictures.This T-CON board sit in at the bottom in the middle of the tv LCD screen panel and it only job are to decoded pictures pixels before it go onto the tv LCD screen panel.Tries websites Shopjimmmy.com,Ebay.com to buy a whole new refurbish T-CON board for the replacement.

Jul 20, 2011 | Sony KDL-52XBR9 52 in. LCD HDTV

1 Answer

About 3 yrs old. Picture is distorted for about 1/2 hour until tv warms up. Now has horizontal lines going through the picture and stays distorted on the right side of the screen.


This tv problems it is alway the board that call the T-CON decodering board it is dying.This T-CON decodering board sit in the middle at the bottom of the tv LCD screen panel.This T-CON decodering board decodes all the tv picture dots pixels before it go into the tv LCD screen panel itself.Tries websites like Shopjimmy.com,Ebay.com to buy a whole refurbish T-CON decodering board for the replacement.

May 09, 2011 | Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

2 Answers

My sony LCD tv bottom third of the screen is several shades darker the the rest of the screen. Also at time there are vertical lines in the shaded area of different colors.\r\n The TV is only 2 years old...


Sony is a great company. They care about their public image, which is more than I can say about most of the TV manufactures out there. The first thing you need to so is call them. The number is in your service manual.

Your TV is an LCD and the LCD panel is losing the "Timing" signal at the point were the distortion begins on the screen. This is caused by an internal connection becoming weak. The LCD panel can only be replaced to resolve the problem. This is expensive! Sony, if approached correctly (don't yell or curse) may help you with the bill. They may cover parts or labor... best case, they cover both! It's best to try... this is the only company that I know of that helps out like this. I have witnessed it several times!

I wish you luck and best wishes.

Mar 06, 2011 | Sony BRAVIA KDL-40XBR2 40 in. LCD HDTV

5 Answers

3 horizontal lines through screen and distortion


Yes this thing start happening to my tv too about 4weeks ago and this goes away in about 15 minutes. TV is only 18 month old and I donot have extende warranty. Please post the solution if someone has got it repaired. Thanks

Dec 28, 2009 | Sony BRAVIA KDL-52W3000 52 in. LCD...

1 Answer

Sony bravia KDL-40V4100 audio and picture cycling on and off


I'd say about the blinking to a black screen would be your cable provider. As for the stripes that means that your board panels can be going bad, you can try updating the firmware of the TV to help but if that doesn't work you're getting very close to full failure on the TV.

Dec 14, 2009 | Dell E153FP 15" LCD Monitor

1 Answer

Vertical colour lines on whole screen


The problem is that the panel has failed. Apparently this is a common problem with LCD TV's between 18 mths and 3 yrs old. If it survives over 3 yrs it is likely to last for a few years longer. The cost of replacing the panel is more than a replacement TV!

May 25, 2009 | Sony BRAVIA KDL-32S2000 32 in. LCD HDTV

Not finding what you are looking for?
Sony BRAVIA KDL-40V2500 40 in. LCD HDTV Logo

5,012 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76171 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1691 Answers

Ekse

Level 3 Expert

13434 Answers

Are you a Sony Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...