I GOT CONFIRMATION ON TWO ORDERS #NP11261409 AND NP11261556 . I WISH TO CANCEL BOTH ORDERS. JAN RHODES 863-969--4084 [email protected]

hi there.
this is all i could find out.
How do I cancel an order on Amazon? To cancel an item or an entire order:

1. Go to Your Orders. AmazonFresh and Digital orders appear separate. ...
2. Click Cancel Items. ...
3. Select the check box next to each item you wish to remove from the order. ...
4. Click Cancel checked items when finished.

Amazon.com Help: Cancel Items or Orders

https://www.amazon.com/gp/help/customer/display.html?nodeId=595034 Search for: How do I cancel an order on Amazon?
To cancel an accidental Amazon Video order:

1. Go to Your Digital Orders.
2. Find the accidental order you'd like to cancel.
3. Select Cancel Items.
4. Choose a reason for the cancellation from the drop-down menu, and then click Cancel This Purchase.

Amazon.co.uk Help: Cancel an Accidental Amazon Video Order

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201612980
if you need to read up more go to this link.
How do cancel digital orders on Amazon Google Search

From Amazons website:
http://www.amazon.com/gp/help/customer/display.html?nodeId=595034

To cancel an item or an entire order:

1. Go to Your Orders.
2. Click Cancel Items.
3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
4. Click Cancel checked items when finished.

wish to cancel an order for a Kindle book ordered in error

Hope this help....... "Daryll"

To cancel an item or an entire order:

1. Your Orders.
2. Click Cancel Items.
3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
4. Click Cancel checked items when finished.

Either the site itself was taking to long to process, or your order has to physically be paid thru before you can see the placed and confirmed order.That has happened to me before on Dennis Kirk and also Bay.Just to confirm it I would contact them preferably via phone and reaffirm that the order has been terminated.Should not be an issue, especially if you have to have a paid order to confirm shipping and such...Thx, Jay!!!!

Cancel an Order
Orders that have not been shipped yet can be cancelled. Simply navigate to the Manage Orders section under the Orders tab. Once there a list of orders will be displayed. Simply,

1. Locate your order.
   
2. Click Cancel Order. The Cancel Order Confirmation page appears.
   

Note: You can also cancel an order from an Order Detail page. When you click the individual Order ID and see the Order Detail page, click Cancel Order to display the Cancel Order Confirmation page.

1. Select the appropriate reason code and then click Cancel Order.
   
2. Amazon.com will send an order cancellation e-mail to your customer
   

Cancel Items from an Order You can cancel or amend any order placed with Amazon.co.uk, provided that the order has not yet entered the dispatch process.
Visit the "View Recent and Open Orders" button in Your Account. If we can recognise you as a customer with any unshipped orders, you will see a box to the right. Click the relevant link in that box to visit the order summary page. (If you do not see that box, click here to sign in to "Your Account", and select the order you wish to alter). >
You should then Click the "Cancel items or orders" link and sign in with your e-mail address and password. If the order you want to cancel is listed as "Items Not Yet Dispatched", you can cancel it straight away. If it's listed as "Items Dispatching Soon" or "Items Dispatched", you will need to wait until the order is delivered to you before you can cancel the order. Please read the Your Statutory Rights help page to find out more.
If it's listed as "Items Not Yet Dispatched", click the "View or Change Order" button next to the order you want to cancel. On the next page, click the "Need to Cancel an Item?" button. Select the tick box to the right of the order and click the "Cancel Selected Items" (or "Update Order") button. You will also be required to select a reason for cancelling the item from the drop-down menu that appears. You'll receive an e-mail confirmation from us shortly afterwards.

Hi Leonard,

You will need to contact Symantec directly regarding your billing issue, you can do that at the below link.

http://www.symantec.com/norton/support/cs/contact_cs.jsp

One of their representatives should be able to cancel the double order.