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Posted on Jan 08, 2010
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One of the keys on my 12c calculator keeps "sticking" so the number often fails to appear on screen. Any advice please.

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basemnt5

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  • Contributor 3 Answers
  • Posted on Dec 11, 2015
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For the record - these older calculators are made to be taken apart, maintenanced and fixed. Unlike modern broken obsolescence machines. I love that people actually have the time to post an answer to a fix that says "I have no idea how to fix - buy a new one."
I have a Canon MP250 and had the same problem with keys sticking. I looked on the back of the machine and there was only 2 screws to take off and even if you removed the screws the back does not come off. So I started looking at the front and the keys - and therein lies the solution.
Each of the keys pops off with a flathead screwdriver when you lift on the left side of each key. I recommend only taking 5 or 6 off at a time. Clean with q-tips and alcohol both on the base of the machine and the actual keys. Spray with canned air to remove any other debris. Then reattach - snap each key back on - they only go on in the correct direction. After you have reattached the keys then test the machine. I had an extra problem with the PLUS + key - it still was sticking after the cleaning. So I stared at the base under the PLUS + key and saw 2 small metal pins that needed to be moved to the left with a flathead before you reattached the key. Once that was on correctly everything worked like brand new.

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  • HP Master 8,093 Answers
  • Posted on Jan 30, 2010
k24674
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Here is a link to one of my earlier posts where I show how to test proper operation of the calculator. I invite you to read it.

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Cpt button

There isn't one. Unlike calculators from other makers, the 12C knows whether you've just input a number or not. Simply press the desired item without entering a number to calculate it.

For example, if the book says to press CPT then PMT to compute the payment, simply press the PMT key on the 12C.
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Cpt button

There isn't one. Unlike calculators from other makers, the 12C knows whether you've just input a number or not. Simply press the desired item without entering a number to calculate it.

For example, if the book says to press CPT then PMT to compute the payment, simply press the PMT key on the 12C.
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It could be some dirt or grit in the keyboard, which a blast or two of compressed air might clear out. It could be a worn dome on the inside of the keyboard.
If you want to have it repaired, there's FixThatCalc, though they're currently not taking new orders. There also have been several threads on opening and cleaning Voyager series keyboards at the Museum of HP Calculators. Here's one article on opening a Voyager.
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Initial Setup

One adjustment is important before we get started. By default the 12C displays only two decimal places. This is not enough. Personally, I like to see five decimal places, but you may prefer some other number. To change the display, press "F" and then the number of decimal places you wish to display. I would press "F 5 " to display 5 decimal places. That's it, the calculator is ready to go.
You need to hold the "F" key.---------

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Hello, You can try to perform the self-test. Procedure is as follows. To perform the self test on units with two batteries:
  1. Turn the calculator off.
  2. Press and hold the c01788482.jpg and c01774569.jpg keys; keep both keys held down for the next step.
  3. Press the c01788481.jpg key so the c01788483.jpg and c01788481.jpg keys are held down simultaneously.
  4. Release the c01788481.jpg key.
  5. Release the c01788482.jpg key, followed by the c01774569.jpg key. The main test screen displays the following: '1.L 2.C 3.H'.
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    • Press c01788486.jpg to perform the keyboard test. Press EVERY key on the keyboard until all the keys have been pressed at least once. The screen will progressively turn off with each key press. Once all the keys have been pressed and the screen is clear, press any key to return to the test screen.
Press c01788481.jpg to exit the test system. This will also turn the calculator off. If the calculator detects an error at any point, it will display an error message. For the HP 12c financial calculators with one battery, to perform the LCD self test:
  1. Turn the calculator off.
  2. Press and hold the c01788480.jpg key, and simultaneously press and hold the c01788481.jpg key.
  3. Release c01788481.jpg then c01788480.jpg .
  4. After a few moments, all elements of the screen should be displayed. Press any key to exit.
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