Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+ Logo
Posted on Feb 06, 2008

Garage Door Remote Not Working Consistently

We are having an issue with a Sears Craftsmen Garage door opener where the remote will only work either very close to the house or intermittantly at a distance. We have changed batteries, re-"learned" the remotes by resetting the codes and by trying a different remote. One of the safety sensors is showing a yellow light but it is in line with the other remote. The garage door opener is working fine from the manual button.

  • 11 more comments 
  • Anonymous Mar 01, 2008

    same problem

  • Anonymous Mar 08, 2008

    I have a 1 year old Sears Garage Door Opener that the remotes work for a few weeks and then gradually quit working at any distance, except for a few feet away from the motor. I have replaced batteries, "re-learned" remotes several times. I even unhooked the logic board and rehooked it back up. The remotes will work for a few weeks more and then quit working again.......................

  • Anonymous Mar 24, 2008

    I replaced the worn gear in December, my remote worked for a couple weeks after that. Now I have to hold the remote really close along with the other garage door open. It is the same with my Homelink in the car. Is the problem with the logic board or something else.

  • Anonymous May 16, 2008

    PRESS REOMTE DOOR FAILS TO OPEN. MOVE NEXT TO DOOR PRESS REPEATELY MIGHT OPEN, NO PROBLEMS WITH HARD WIRE SWITCH.



    REPLACED BATTERY

    CHANGED ANGLE OF ANTENNA

  • Anonymous Jun 09, 2008

    the door will not close consistantly with the remote



  • Alli402 Sep 24, 2008

    Opens from the inside and only from the outside very close to the door! Damn Craftsmen! They want me to buy a sensor for the outside and run an extenion cord to it!? IDK?

  • Anonymous Oct 20, 2008

    My father-in-law has the same problem...you have to put the garage door opener/closer 2 inches from the opener for it to open or close the door...replacing the batteries in the remotes don't work (we have 2 remotes).



    Any ideas?

  • vbansal Nov 03, 2008

    I have started to run into similar issue. I have two door openers and one of them is working just fine. The 2nd one the remote does not work. th emanual button works just fine. I tried the re-learn and apparently it learns fine, any suggestions will be greatly appreciated.

    Victor

  • Anonymous Nov 06, 2008

    I have a Lift Master garage opener and the remotes stopped working from outside the same day as my neighbor. Someone in the area must have installed a new satelite or something that is causing the interference.

  • Anonymous Nov 07, 2008

    Intersesting reading these problems.I have 3 Craftsman door openers and all work like ****. I have 1 Chamberlin and I can open the door from 150 ft to 200 ft away.

  • Anonymous Nov 16, 2008

    My door works fine and the remotes will trigger the door but only from inside the garage--not very helpful! The keypad entry also will only work just a few feet from the motor unit but no further. My question is whether it is in the keypad or in the sensor in the motor housing.

  • Anonymous Dec 17, 2008

    We have the same problem. We called the support line and the person on the phone indicated this was a known problem and that there was a fix, and so we had to wait two weeks for someone to come out (yesterday, 12/16) and confirm that there's a problem. He said that we could order another mother board but in his experience it only fixes it 50% of the time. So we decided to return it. My husband then bought one from Home Depot, the Chamberlain, not realizing that it's the same inside and had the exact same problem. So now he's going to see what else is available.

  • Anonymous May 21, 2009

    My remote only works like 9 inches away from the motor and thats with a wire spliced in

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  • Posted on Oct 29, 2008
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Lift Master Security Plus remote works only intermitenly, It seems to lock after a few tries, Works from inside garage, Seems to lock up after few tries, Wall opener fine. Changed batteries several times. Can't understand why it works and then doesn't. Tried cleaning sensors and wires,

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No matter what frequency you have you can do some things to limit the interference. Make sure your antenna wire is hanging down and free. Make sure there is nothing between the antenna wire and the garage door. The wire should be at least 6 to 8 inches long. You can try adding more length by stripping the insulation back on the antenna wire and another peice of copper wire about the same gauge. Twist the ends together and put some electrical tape over them. See how this works.

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Chamberlain still makes the 390 MGHZ reciever, i just order it today.

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I think one person is confused about the frequency interference problem. 390 megahertz is to be avoided because the military and homeland security started using this frequency in 2004. They have exclusive rights to this frequency so switching to 310, 315 or 318 megahertz will eliminate this particular problem but may not help out with other forms of interference. No one is manufacturing 390 MGHZ any longer.

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  • Posted on Jan 15, 2013
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Had the same problem with my hormann door. Realised that it was our Tomy baby monitor causing the interference. Performed a simple test, baby monitor switched on = garage door does not respond to remote from a distance. Baby monitor switched off = all working fine!

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I purchased a Overhead garage door opener 2 years ago, and it has both 315 and 390 megahertz. I don't know about military/homeland security stuffs you said, but the company do recommended to use 390 megahertz if 315 is weaker due to interferences.

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Anonymous

Had and still have the same problem. Sears refuses to fix, but acknowledged that the problem is caused by rf interference with their 315 mhz frequency use by motion sensors, etc... They will not post this on a web site or any advertisement. They will not put in any manual, nor do they have any fix. I took off and threw out a motion sensor on my light and innitially fixed the problem. I recently installed a water fountain bird bath with six small LED lights in a front garden, which shut down my remotes AND my home links in my cars. The probl;em has been isolated to the LED lights! Sears advised that Chamberlain makes their garage door openers. Chamberlain blamed the water fountain manufacturer. Both refused to fix. I am switching to a Genie which operates at 390 mhz.

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Anonymous

A lot of time the reason the remote works close, but not far away is the radio wave. Anything that you plug into a wall, will give out its own radio wave, even a light bulb. Now if you have anything close to the same frequency it will jam out the remotes. You can try changing out the logic board, or make your anti wire longer, by just splicing it with any wire.

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