Red light flashing

The feed valve is possibly stuck with build up from the water.
Try using distilled venegar to clear out the chalk deposits.

A steam iron generally produces steam in use as the movement allows water in the reservoir to move around and small amounts will escape into the heated sole plate.

The button to produce extra steam is mostly a small pump similar to those found in trigger sprays and hand soap bottle pumps and this is connected to the sole plate by a small-bore hose. It is far from unknown for one or more of the little hose(s) to become disconnected, often because of a limescale build up - even though the modern steam iron is advertised as needing only tap water, this is suitable only in soft water areas. Irons used in hard water areas tend to have a much shorter life so an alternative is advised.

My description doesn't apply to every steam iron - in some older designs the extra steam button opened a valve in the bottom of the reservoir to allow water to gravity feed into the sole plate. Although almost exclusively found on irons from the premium end of the market they were a nightmare of rods and rubber seals no longer lasting or reliable than those with a cheap plastic pump.

Clearly your iron needs dismantling and repairing if you can do this yourself, or replacing if you can't due to the disproportionately high repair shop cost. Some years ago my wife gave up on premium irons and began to buy the cheapest and was at first happy to replace them fairly often saying she found them no better or worse than the expensive ones. The first couple only lasted a couple of years each but the last one is now six or seven years old and still going strong.

I borrowed my mothers and I feel goofy because I can't get the top off... Can someone help me out???

Fill the iron with 50/50 water and vinegar and let it steam for as long as it will. This will clean out the iron thoroughly, the green light will stop flashing and it will go back to normal. Then remember to clean your iron on a regular basis. Mine did!! Found this solution on another site

you have probably solved this by now but
I just got the same model new
switch on instructions as follows
press and HOLD the POWER button for 3 seconds to switch the unit on
once temperature has been reached, press and HOLD the steam button on top of the iron for up to 20 seconds
this will prime the steam pump and only has to be done once for each ironing session
the pump noise will stop once it has been primed with water
hope this helps if still needed
if you need the user guide, let me know, I'll scan it for you
Wendy

Scale buildup is unseating the rubber seal. Disassemble the iron. (Water filler hole part pulls directly forwards and can be pushed out from behind with a screwdriver.) Otherwise it's fairly straightforward. Clean scale off baseplate. Seal with silcone gasket before reassembly.

SELF CLEANINGIt is important to “Self Clean” the iron at least every two weeksto remove scale, calcium, etc. The harder the water, the more often the iron should be self cleaned.1. Set the variable steam control dial to any steam position.2. Fill the water tank up to the “MAX” level.3. Stand the iron on its heel. Plug the iron into the electrical outlet.4.Press the electronic temperature control button until you get the “MAX” temperature setting on the display panel and wait until the iron heats up and temperature setting light stops flashing.5. Turn the variable steam control dial all the way to the right to the self-cleaning position and hold the iron horizontally over the sink (Fig. 8).6. Boiling water and steam will now be ejected from the holes in the soleplate. The impurities and scale are washed away with it. 7. Move the iron back and forth as this happens.8. If there is any water left in the water tank after the iron stops steaming, just empty the remaining water in a sink following the instructions for emptying the iron. 9.Turn the variable steam control dial to the “0” position when the water tank is empty.10.Place the iron back upright on its heel to cool down before storing.

I had the same problem and eventually removed the tilt sensor. This is the molded board that you see when you open the back of the iron. By removing it, you will also loose the timer off function. The thermostat will still be operational.

Found the answer. The steam button is built into the handle. Push the button and you have steam.