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Hello, Cosnumer. We're sorry to hear about the difficulty with your washer. Below are links to our Use & Care guides, Parts Diagrams, Troubleshooting information and the Service are of our website. We hope this helps! http://bit.ly/112Lu7q
The "3E" error code indicates that a high current is detected. A "3E" error in a Samsung washer indicates that there is an issue with the motor. Restarting the cycle may clear the error, but a service technician should be consulted if the error code appears again.
The error code 7 is in fact a motor error.
The motor that drives the spin cycle has become faulty. The only solution now is to get an engineer in to fix it or get it sent away to get repaired.
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