Icemaker makes ice, but will not dispense ice via outside door. Motor works, but only drops ice if a few cubes in bin. Something is jamming I think, started after I switched to crushed, and then back to cubes. I emptied the bin, but still does not work. Any ideas?
The auger arm in the back of the freezer should be rotating to test this hold the door switch in and push the dispise button down. If it does not even try it could be the control switch on the door. the auger motor is a 120v motor and relatively strong. You can test to see if you can manually turn the arm it should trurn stiffly. Its alsoi a chance you don't have the been in place correctly.
The auger motor comes in one piece, I assume that you are able to turn the auger in the tray when out of frigde. Becuse it could be missing the piece at back of bin or have somthing out of line in the bin.
I am having the same problem as described above. The "coupling" will very slowly rotate clockwise if I hold the door switch and press the control switch. So the control switch is good and I can hear the motor and everything, but the coupling moves very slowly and if I rotate it by hand is spins very easily, as if something is stripped. And no matter which direction I spin it and how much, it never goes anywhere. Were you able to resolve this or did someone have to come out and replace expensive parts?
I have the same problem. How DOES the bin seat correctly? There is no "snap in place" when seated properly. It's a strange design! Never had one made so cheaply. What is the "despise" button? Do you mean dispense? Where is it located? Where is a picture of how all this "fits" correctly? Manual says turn auger 90 degrees to the right; did that, no change--will NOT dispense ice from chute. Makes a banging noise with vibration and loud. Guess I'll just have to reach in the bin for cubes. Where is the switch to change from cubes to crushed at the rear? (Not the front door panel place.) Sometimes crushed comes out and I don't want that now or ever before. The auger indeed turns "stiffly" but still no fix. The coupling at the back seems in place. Something must indicate when it's all seated correctly without all this guess work. Nothing should be this illusive! Thanks for your help. Oh, what is the long metal piece under the bin for? What is the hole on right rear that a round pointed shape fits into?
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Thanks for the info. I did take out the ice bin, and the auger coupler worked, but then when ice was put in the bin, it started to slip, which I guess means something is stripped. I tried to tighen it, but now does not seem to work at all. At first I thought it was the bracket attached to the motor(that turns the bin auger) but that appears to be one piece with the screw, so it is apparently slipping at the other end where it is attached to the motor. (behind the housing). I guess the question is do I need a whole new motor (which makes a sound normally when activated, and it was turning the auger intermittently) or is it just the coupling that can be replaced. This Whirlpool (not Friderdaire) is new just out of warranty. Model ED2KVEXVQ00.
When there was little ice in the bin, it worked, but with resistance, it stopped. So I took the bin out and then tested the bolt (screw) with a bracket (not sure that is the correct term) attached to it that fit into the back of the bin to make the auger go around. It looked OK at first but noticed it was not tight. So when it met some resistance from the ice the motor would run, but the bolt with the bracket would not turn, it just stopped. I can now easily turn it with my finger. It is loose somewhere behind the housing, and seems like the screw threads may be stripped. Maybe I had too many ice cubes frozen together at the bottom of the bin, and it caused too much pressure on the place where the metal screw is attached to the motor. The diagrams show the motor, and then a separate part called a "coupling" that then lines up with the auger to make it turn. It is the coupling that is loose somehow where it attaches to the motor--the diagrams show it as two separate pieces, but don't know if the problem is the cupling thread or the thread witin the motor. Sure is frustrating with a new appliance.
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