Hi every time I dial out I get a diverting active message, its annoying can anyone help. Thanks Ian

Contact Service Provider

go to the call settings then click on the call divert option then click divert all voice calls then on that select the option as divert to another number then feed the number inside the tab now click ok check the status now if it says activate then its ok. If not activated then contact your service provider to activate the call divert for your number . because they may block divert optoin for your number

Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone


Turning Call Divert On

*
by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4 Dial the telephone number to which the calls are to be diverted.
Step 5 Listen for two short beeps, confirming the diversion.
Step 6 Replace the receiver


Turning Call Divert Off

*
By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.



Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

*
Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.


Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

Thanks for using fixya...

The Call Forwarding feature is activated. This feature allows you to direct your incoming calls to another number. Go to Menu>Settings>Call> Forwarding>All voice calls. Select Cancel/Deactivate to disable it. You have also the option to direct incoming calls if you cannot answer it, if the phone is in use, and/or if the phone is switched off or out of coverage.

It means that you have set up that incoming calls will be diverted (to your voicemail usually) when your "line is engaged", ie when you talk with someone on the phone.

There are 3 diverts: divert on busy, on not available (switched off or out of range) and on no answer (when you don't answer after a certain period).
Depending on operator, they can be activated or deactivated individually, or all three at the same time. The latter option is bad in my opinion - who needs divert on busy? If the phone is busy, try again in a couple of minutes I say...

Anyway, this message is nothing to worry about.

hi

what you ahve activated is calling divert it is a simple thing to turn off but handy when you need to divert a call somewhere , you go into the settings menu of your phone , then calling , then call divert press this and then it should say activate , deactivate, or staus press staus to make sure for definate that it is on and then press deactivate then you should get a confermation message appear and its done

sounds like your diverter is stuck or improperly installed ,try tapping at diverter location to free up diverter the other thing to try is remove the little device on the end of spout make sure its not clogged with debri

Call Divert
The GSM standard knows two kinds of call divert:

• Unconditional call divert
• Conditional call divert

Conditional call divert occurs on any of three conditions:

• Divert if no answer after 'x' seconds
• Divert if unavailable (cellphone switched off or out of range)
• Divert if line busy

Furthermore, the GSM standard knows three different types of call:

• Voice call: normal communications when you pick up the phone to talk to someone.
• Fax calls: the GSM terminal being called is a fax machine.
• Data calls: your cellphone is acting as a modem hooked up to a computer accepting inbound data from elsewhere.

Each call type is assigned a number: 11 for voice calls, 13 for fax calls, 25 for data calls.

You can activate or cancel conditional call divert on your device. To do so:

##62# : Cancel divert for all call types
##62*11# : Cancel divert for voice calls
##62*13# : Cancel divert for fax calls
##62*25# : Cancel divert for data calls

This code does not hurt your device only helps it to tell it what to do in certain situation of a voice, data, or fax call.

This is a link to a site which goes a little more in depth with the meaning of conditional/unconditional call diverting is. Hope this helps!!!

Hi it sounds like your problem is that the call diverts are set to divert all calls what you need to do is goto settings then goto call settings then look for call divert settings what you need to do is cancel all diverts and then go through them one by one and just
activate divert if off (activating this one goes to ans phn if phn off
activate divert if busy ( goes to ans phn if your on phone call)
activate divert if out of reach (goes to ans phn if no signal)
After doing these settings then your phone should ring when someone calls you.
Before you activate any divert setting select cancel all diverts then get someone to ring you and make sure phone rings the screen will now display whos callind and the phone should also ring.
Let me know if you need further assistance ok let me know how you get on

Hi,

This is an operator supported feature. You need to punch in this code.

**61*destination*11*nn#[SEND]

destination is the number the calls get diverted to

nn = time in seconds (5/10/15/20/25/30)

This will work if you operator have not disabled this code.