Logitech Harmony 1000 LCD Touchscreen Remote Control Logo

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Posted on Jan 12, 2010
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My harmony touchscreen remote is working intermittently. sometimes taking out the batter works but it is not working now.

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  • Expert 101 Answers
  • Posted on Jan 25, 2010
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Try recalibrating the lcd. to do this, please follow the steps below:

One can incorrectly calibrate the remote by pressing areas on LCD other than the ones marked during the calibration process.

Solution
To re-calibrate a remote which has been incorrectly calibrated, please follow these steps:

  1. Put the remote in safe mode.
    1. Remove the battery
    2. Hold down the System Off button on the remote while inserting the battery back into the remote
    3. Continue to hold the System Off button until the remotes LCD has lit up and reads Safe Mode
    4. Let go of the power button
  2. Reboot the Remote
    1. Remove the battery once more
    2. Re-insert the battery
  3. Follow the calibration wizard on the Remote to re-calibrate it by pressing on the areas indicated.

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0helpful
1answer

My pause, rewind and fast forward not working when watching tv

I ASSUME you are using the dvr function of a cable box or satellite receiver. I also ASSUME your other buttons are working, since you say nothing about them.

Check that pause, rew, and ff buttons have codes from the correct device. A code from your tv will not help if you need to control your sat receiver.

There may be multiple codesets in the Harmony database that work with your device, try all of them.

Sometimes the codes are poorly named or even wrong. You may need to try all the codes to find the right one.

I'm not sure if the Harmony One can learn codes from the original remotes, but that may be a better option.
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The touchscreen menu disappears but the remote still works but, you do not know what activity your doing because you can't see anything on the screen

Hi. Try updating the firmware on the remote to resolve this issue. There is a known issue with the screens of Harmony One remote, and flashing the firmware usually fixes it. To do this, log in to the Harmony software, click "Downloads" at the top of the screen and click "Firmware."


Regards,


D
0helpful
1answer

Our remote was working this evening and just quit working as far as changing channel, turning on or off, volume control, etc.

Hi,
Sometimes, a corruption on the remote can cause it to stop controlling devices. When this happens, usually all that is needed is a firmware update. The following steps will assist you with this.
1. Launch the Harmony software and log in to your account. 2. Connect your remote. 3, Click "Downloads" at the top of the screen. 4. Click "Firmware." 5. Once the firmware is done updating, click "Update Remote."
Hope this helps :)
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Hi, my Logitech Harmony 1100 Universal Remote screen whent blank /white, is it possible to fix?

Hi. Firstly, I would not recommend trying to fix this yourself, as doing so would void your remote's warranty. The screen on my Harmony 1100 went blank once, and updating the firmware fixed it. Sometimes corruptions can occur on the remote that cause this issue.
To update the firmware on your remote, log in to the Harmony software and click "Downloads" at the top of the screen. Then, click "Firmware," and follow the instructions to update the firmware and configuration.
:)
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1answer

How to reset to factory setting ofLogitech Harmony 1100 LCD Touchscreen Remote Control

There is no way to reboot the 1000 without taking out the battery. try upgrading the firmware that has fixed my freezing issue.
also u may want to turn off the 'starting activities' screen as this can put less stress on the remote. login, click 'remote settings' tab, click 'display settings' and turn off the starting activities screen
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1answer

Mu harmony 1000 doesnt respond in any way when the buttons are pushed. The LCD Screen is frozen on the home screen. I have tried upgrading the firmand software...what can i do about it?

Try pressing the reset button, or holding the power button until it turns off. If that doesn't work take out the batteries and wait then put them back in.
0helpful
1answer

My harmony 520 simply stopped working.

Have you tried resetting your Logitech Harmony 520 remote by updating your remote's firmware? Firmware replacement fixes several Harmony problems.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
I hope that helps.
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2helpful
1answer

My Harmony Remote 1000 controller has froze with start up screen, how do i get to main menu

Hi. Try doing the following to get your remote working again,

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


That usually takes care of my remote when it freezes. (:
0helpful
1answer

Harmony 1000

I would advise you try a firmware update first. This can sometimes fix the problem. The following link shows how to do this:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

If that does not work, I would advise you contact Logitech and just make sure you tell them you have already done a firmware update
0helpful
1answer

Screen keeps rebooting

This is probebly an issue with the battery being loose. You can do the following:

1. Fold up a pice of paper and put it against the battery then put the battery cover back on. The paper will ensure a snug fit.
2. Click "Downloads" in the sofware and select "Firmware". The remote's firmware will up updated.
3. Update the remote.

Hopwfully that will stop the remote from rebooting!
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