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Posted on Jan 15, 2010
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Won't except my password and can't change it as my email is different now...not sure how to get back into my account so I can change my email and password

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  • Expert 105 Answers
  • Posted on Jan 15, 2010
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Joined: Dec 13, 2009
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Face Book provides a contact page for you to help you to in recovering the hacked account .
Visit http://www.facebook.com/help/login.php


Inside the contact Form You need to Fill in the Following Details Correctly.


Full name on the account:
Enter the Full Name as you have given in Your Face Book Account.

Network(s) the account belongs to:
Enter the names of the networks you have joined. Include as many as possible.

Email addresses that may be affiliated with the account:
This is the email address you used as username to login to face book.

Your contact email address:
Enter a email address you can be contacted by facebook. They will contact you regarding this issue.

URL (web address link) of the profile page:
google_protectAndRun("ads_core.google_render_ad", google_handleError, google_render_ad);Give the link to your facebook profile address.


Description and steps to reproduce the issue:
Provide as much as information in here regarding how your face book account was hacked etc. It is recommended to include the time and date when you were able to access your account for the last time.

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0helpful
1answer

I have someone logging into my Facebook account almost everyday and maybe three times or more. What can I do so I don’t have to be changing my password all the time?

Hello, Kathy -

1. Establish a new, separate email address. Use an email provider which is different than the one you currently use . . . Gmail, Hotmail, Yahoo,Mail.com, etc. Make sure you use a strong password for that new email account and write it down somewhere and keep it in a safe place, in case you forget the password..

2. Open your Facebook account (your current email address + the latest Facebook password you established) and choose Settings.

Edit your Facebook Account Contact email address to the new one you just established and make it your Primary Email Address. Plus remove the email address you previously used as your Primary Email Address.

If you have a cell phone, make sure your cell phone number is provided as an alternate contact.

Save those changes.

3. Then, change your Facebook Password. You should see Security and Login in the left sidebar. Click or tap on that. Follow the on-screen instructions for changing your Password. Make your new Facebook password a strong one. Write it down, along with your new FB login / ID and keep it in a safe location so that you can refer to it if you forget it. Save that change.

4. Log out of your FB account.

5. Log back into your FB account, with the new ID/email address and new Password. NOTE: DO NOT allow your FB login and password to be saved through your browser and other devices. Saving that login information makes it easier for someone else to get into your account.

Only time will tell if the changes you make, as I have described above, will keep out anyone who was logging into your FB account.

Best wishes.
0helpful
1answer

Iv had same password for many years why all of a sudden you won't except it

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It's possible that you've enabled NumLock or your keyboard input layout was changed. Try to type your password using the on-screen keyboard.


Your account has been hacked, plain and simple.
Someone guessed or got your password, went in and changed your password and all the other information associated with your account.
The fact that you had the same password for 10 years didn't help. That often makes it easier for the.

Having your email account hacked is a pain and can result in quite a bit of inconvenience and data loss. Make sure that you do what you need to protect yourself.

forget password will help you to get password back.
using phone number recovery you get your password back.
0helpful
1answer

Help yahoo com

Not sure we can help you with that one. Hackers maybe but that's not what we do here. Go to your email account go to login screen and there will be a box trhat says forgot password. Have them send you another password to your account at a different email address that you can acces. This is a single use password that yahoo will send you so you will get to log into your account and then change the password. Don't change the password and you will have to do this all over again.
0helpful
2answers

Want to set up a new password for facebook.com and for google

Suddenly you attempt to login to your Facebook profile.
Perhaps you have simply forgotten your password or worst case your Facebook account security has been compromised.

Having had this happen to me, I can help you reset your Facebook password and restore your peace of mind.

You will be back networking with your friends, family and coworkers in no time.
Go to your computer bring up the Facebook login screen like you normally would.

Do not fill in any information.

Click on the link above your Facebook user name and password that states forgot your password. This brings you to a different screen.

Fill in the email address associated or on file with your Facebook account.
If you cannot remember, keep trying different email addresses until you do.

Click enter and a Facebook reset link will be sent to your email so you can recover your password. It usually takes up to 5 minutes.

Check your spam email folder if the email does not appear in your inbox.

Click the link in your email and answer any security questions by Facebook.
This brings back to the Facebook website.

Reset your password with a phrase you will remember mixed in with 1 to 2 numbers or more. Record this in a notebook or on a safe place.

Use a different password than you would for your email.

This decreases your chances of having both websites compromised.

http://www.facebook.com/reset.php
Change Your Google Password
Although its fame roots from its search engine, Google offers other services such as email, groups and alerts.

To access these features, you must create a Google account.
Your Google account can also be used at Blogger.com or to use Google's AdSense advertisement revenue program.

Generally, you must know your Google account password to change it.
The only exception to this is if you have previously changed your password recovery options through Google's "Manage Account" page.

Open the Google accounts homepage in your web browser (see Below).

http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=41078

Enter your user name and password into the appropriate fields on the right-hand side of the page.


Click the "Change password" link under the "Personal Settings." Enter your current password in the first field.

Enter your new password in the "New password" field. Make sure your password appears "Good" or "Strong" according to Google's password strength tool on the right-hand side of the window. You will not be allowed to change your password if the new password is considered weak.

Click the "Save" button to finalize your password change.
If You Do Not Know Your Password

Open the Google accounts homepage in your web browser (see Resources).
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=41078

Click on the blue "Can't access your account?" link beneath the login fields.
Select the "I forgot my password" option on the next page.
Click on the blue "Reset your password now" link that appears underneath the initial options.
Enter your email address.
If you have a Gmail address, answer the security question to proceed.

If you have an email address through another service provider, open the password retrieval email sent by Google to continue.
Enter a new password into the "Password" field.
Confirm the password by reentering it in the appropriate field.
0helpful
7answers

I forgot my gmail password

To reset your forgotten Gmail password:
  • Make sure you either have a secondary email account specified for your gmail account or
  • Follow the cant access your account? link from the Gmail log-in page.
  • Make sure i forgot password is selected.
  • Type your full Gmail email address under Email address.
  • Click Continue.
  • If you have set up a secondary email address for recovery:
    • Make sure the desired email address is selected following Get a password reset link at my recovery email: under Choose how to get back into your account..
    • Click Continue.
    • Open the Google Password Assistance message in the selected email account from Google Account Recovery.
    • Follow the link under To initiate the password reset process for your ___ Google Account.
  • If you have set up a security question for Gmail password recovery:
    • Make sure Answer my security question is selected under Choose how to get back into your account..
    • Type the answer to your recovery question following the question.
  • If you have set up phone number for account recovery:
    • Make sure the desired phone number is selected following Get a verification code (via SMS) on my phone: under Choose how to get back into your account..
    • Click Continue.
    • Open the SMS text message from Google that begins with Your Google verification code.
    • Type the verification code form the text message on the Google Account Recovery page under Enter that code here.
    • Click Continue.
  • Enter the desired new password under both New password: and Re-enter password.
  • Click Reset password.
If you have used your Gmail account in the past five days but have not specified a secondary email address, you'll have to wait for these five days to pass.
0helpful
1answer

My yahoo mail account was hacked and now my 3g phone won't send email

You probably need to change your yahoo email password using either the web browser on your phone or better still on your computer (easier to navigate yahoo on computer) Once you have reset your password, you will need to go back into your settings menu on the iPhone and change your password in the phone settings in order to access your email again.
0helpful
1answer

I cannot access my primary account or my alternet account. My computer will not except either password, I have opened a new account but I need my mail and contact people from my primary account

Make sure caps lock is off and if possible attempt password recovery through security questions. Also make sure your email is spelled correctly as 1 letter could make the difference. Are you sure you only used 2 different passwords? Case sensitive?
0helpful
1answer

@yahoo.com will not except my password or my alternet account will not except that password and I need to read my mail

possibly wrong password? passwords are case sensitive and there is a way to reset your password or get it sent to you by clicking forgot password after you enter your email address but it may need an alternate email address in order to send you the info otherwise it will just ask you some security questions that you would have arranged during the set up process of ur account and after answering them all correctly it will alow you to reset or change your password
0helpful
1answer

My email account has been hacked and I cannot now acces my paypal account. Obviously, the hacker must have attempted to break into my paypal account but, fortunately, an email account password is not the...

Hi,

First of all make sure your computer is clean and free from virus or trojan. This is to make sure the hacker won't be able to get into your email outside paypal. Please don't also use the password of your email address to make it safe for your paypal.

Step two : Go to paypal.com and make sure you are on the home. Click Problem with Login. Choose I dont know my password and type in the Verification code. Then enter the email addres of your paypal. IF it shows error then Choose the other option which is ""I don't know what email address I use"" then ""I need to create a new password""

Step three : Go to your email and check the email of paypal.


Good luck
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