Olympus SP-550 UZ Digital Camera Logo

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Posted on Feb 10, 2008
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ZOOM ERROR An error message "ZOOM ERROR" is displayed when switched on . Their is an sound from the zoom gears . unable to Zoom in or Out. It was drop down from 3ft height. I think an error with the cambarrel, shutter.... Any solutions or the cost of this spares.????

  • plumb_ks Mar 03, 2008

    This camera has NOT been dropped. All we have done is install fresh batteries.

  • amaher1 May 13, 2008

    I also dropped my Olympus SP-550 UZ digital camera from a height of about 3 feet. I put fresh batteries in, but I am still getting the Zoom Error. The lens does extend out a bit, but then beeps, errors, goes back in, and shuts down. Any suggestions?

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Randy Morton

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  • Olympus Expert 479 Answers
  • Posted on Sep 05, 2008
Randy Morton
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Zoom error usually comes from lens off track or bent.. definitely needs repair

1 Related Answer

bestdarngood

Benjamin Patri

  • 3037 Answers
  • Posted on Apr 04, 2008

SOURCE: ZOOM ERROR

the spare parts won't be so much, if you try and fix it yourself, you will save a ton of money otherwise it could be around $100 to send it in and get it fixed. You can start finding the problem by opening the screws on the bottom/back of the camera and find what gears are jammed and won't zoom. or I can get you a number to call to send it in, thanks

Let me know what you want to do

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the spare parts won't be so much, if you try and fix it yourself, you will save a ton of money otherwise it could be around $100 to send it in and get it fixed. You can start finding the problem by opening the screws on the bottom/back of the camera and find what gears are jammed and won't zoom. or I can get you a number to call to send it in, thanks

Let me know what you want to do
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Sounds like the power zoom assembly (motor, gears, etc), has jammed due to the drop. That and possible electronic problems on the controller board or possibly the zoom switch itself suffered damage in the drop also. Try working the zoom switch rapidly , back and forth a few times and see if it frees up. May be a candidate for the repair shop. Sorry for your accident.
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If the "!ZOOM ERROR" message is displayed on the digital camera, switch the camera off and on again 2 or 3 times.
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this is a protection mechanism against further damage when the zoom/lens mechanism is obstructed. It's a very delicate mechanism, and it's not easy or cheap to fix. The gears probably got misaligned or broken when you dropped the camera. You should get a repair estimate, and only if you decide you'd rather trash it try opening it up again. Good luck
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