When I first got this unit, I successfully backed up all my files. I left the unit connected to my PC via the usb cord. Somehow the usb cord came partially disconnected from the unit and that's when I got the first "WDDM" notice. I plugged it back in and all seemed fine, but now the WDDM notice is appearing even though the unit is plugged in correctly and I cannot access the program on my PC. I want to back up more files at this point. What should I do? Thanks
If you want to back up files on to your external hard drive, you don't need the wddm program. Microsoft Windows usualy comes with a back up program. just open up the windows help and search for back up. and open the back up your files option and then click the link that says click to open backup and restore center. Follow the on screen instrucions and save the files to your external drive. I have an external drive, and I recomend that you do not back up yor files. This is only usefull for saved games. backing up music and movies takes to long. What I do is move all of my music and video files over to the external drive and I can acess them drictly from the drive itself. you can't do that if you back the files up, the files end up being commpressed into a zip file of some sort that says backup drive. when I installed my external drive, it was given a drive letter. I open up my computer and itsays My Book - with drive letter G. I click on it like it is a regular drive and I can save stuff to it. I save my videos to this drive and can watch them at any time. If you want to back up files I recomend unchecking the back up music and video options and saving music and vide files in the manor that I mentioned earlier. Then back up all other files and it will get done much quicker as these files usually are not near as big as music and video files are. So you can ignore the error message and be carefull not to download any updates for these drives. I did this and the drive came up with an error message that told me that my new drive was defective and needed to be replaced. I was angry so I took it back to the store, and replaced the broken drive for the same one. I will never again install any updates for my external hard drive. the error message said something about having no drivers, but the help info for the drive said that the drivers are automatically installed for all windows opperating machines. once again I urge all people with the western digital My Book essential and simmilar drives - stay away from those bad update files!
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