Hi there
Tom Tom One XL has its own website and they have repair and service which is exclusive to there own productline. here is a user manual for your device.
http://www.tomtom.com/lib/doc/onexl/manual.html
under this webpage, you can find updates for your applications too.
http://www.tomtom.com/support/support.php?ID=3&Language=4
youve mentioned that you lost the voice. you may probably want to reset your device in order to get the voice back.
hope this helps ^_^
It is available here in some of these sites ..........
www.easydevices.co.uk/pp/Dedicated_GPS/TomTom_GO/TOMTOM_ONE_XL_-_UK_AND_IRELAND.html
www.pixmania.co.uk/uk/uk/gps_tomtom_onexl_france/cmr7_cmp396_cm.html
www.goodgearguide.com.au/index.php/taxid;2136212596;pid;3581;pt;3
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