Just to be sure go thru the steps for the remote to scan properly:
http://support.xbox.com/support/en/us/xbox360/hardware/accessories/media/universalmediaremote.aspx
If you already went thru these steps then I would suggest going to this page:
http://www.xbox.com/NR/exeres/3D295224-0688-4AFE-B6AB-0580AD69C86D.htm
It has all the codes for viewsonic tv's. If you go thru all these codes and you manually have the remote try to find a working code but to no avail, then the remote is not compatible with your TV, but there is always the last step of calling Microsoft support:
http://support.xbox.com/support/en/us/nxe/contact.aspx
If they cant help then you know for sure the remote isn't compatible with your TV.
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