Probably 85% of the time, it's the sensor.
1. remove the screws from the bottom of the enclosure case. 2 or 3 in the front and 1 on each side
lay it back down, and power it up, and actuate your incline. watch the end of the motor, to see if the shaft is moving. It probably IS turning but only a little bit. NOT enough. In this case I'd say it is the sensor.
2. Unplug the unit of course.
3. the incline motor is in the middle of the pack,..you'll see a black tube looking thing sticking up.
4. on the bottom side of this, you will see,..or feel for a black square sensor attached to bottom of the motor casing.
5. follow the wires and unplug this.
6. pry it off with a screw driver. Remove incline assembly, if you cannot reach it.
7. replace sensor and try it again.
if the MOTOR does NOT turn when using the incline buttons, the problem backs up to possibly a bad control board. or a bad motor on your incliner, however, i'd say that's the last thing to go.
Order of failure: 1. sensor 2. control board 3. motor.
good luck
I had the same problem on my NordicTrack 1000x. The incline motor was spinning, but would not elevate. After disconnecting the sensor, turning on the unit, reconnecting the unit (after powering off again), the include worked. Thanks for the help.
Dan
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