Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Jan 24, 2010
Answered by a Fixya Expert

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Door wont open laundry stuck in there now since Friday night...This product S-----!! NOT TO MENTION ALL THE MOLD ISSUES ALREADY...

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  • Master 1,531 Answers
  • Posted on Jan 24, 2010
Anonymous
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Joined: Sep 15, 2009
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You can use a wet dry shop vac and attach it to the end of the drain hose to remove the water.
if the water comes out fairly rapidly you may need to replace the drain pump.

once the water has been removed you can open the door and remove the clothes.after everything is removed you need to remove both the hoses from the drain pump and look in it for any thing that will stop it from turning and or blocking the drain pump.

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Want to remove odor from dryer

Hi photoed1
The odor that you are experiencing may be from the growth of mold.
Inside the washer, some small pool of water may be left standing and is harboring mold spores.
Even though you may operate the washer regularly, the mold spores are not being washed away.
Here is a couple tips that might help to eliminate odor issues in your washing machine.
First, and the most effective is to, leave the lid or door to the washer open.
By leaving the door open, it promotes air circulation and evaporation of standing water.
The reduction in odor occurred quickly and dramatically.
Another tip is to run the washer empty for a quick rinse cycle.
Add an entire cup of bleach at the start of the cycle.
The bleach is effective at destroying organisms, such as mold and bacteria.
However, running it once will not be completely effective.
I suggest pouring another cup of bleach into the wash tub, after the cycle has completed.
This will leave bleach as the standing pool and should prevent the growth of mold or bacteria.
However, if you do this, before doing a load of laundry you should run an empty rinse cycle again,
to avoid damage to the clothes from the bleach left standing in the wash tub.
Please take time to rate me
Bud
Apr 18, 2013 • GE Dryers
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All you can do is clean the rubber door boot inside and out and in all the folds with a strong bleach solution and then run an empty load with a a few cups of bleach in it, then always leave the door open after your finished the laundry, there is probably mold and mildew inside the tub between the spin basket and tub and you cant get to it. various products for mold and mildew may help
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The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically. My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.
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I have a WD 1049C front load washing machine and behind the front seal there appears to be a mould buildup. How can we clean this area?

you would need to take out the whole drum assm....in other words you will need to dismantle the whole unit.....first thing first get lysol aerosol spray and spray around were there is mold.....i would take the unit outside and then spray it.....becuase once the mold have been disturbed it will find another place to live on......next u will need to use front load HE detergent......when you wash your laundry....start with the cold water clothes first then the last loads use hot water so it will wash clothes and disinfect at the same times...
lastly after all luandry have been washed ........open washer door over night so it can air out.......if not opening it at all the water and detergent that sits over night can cuase mold buildup and foul odors.....the gaskets are air tight and can not evaporate when door is closed.....
if your house has a/c i would put a fan in front of the washer over night..............

a feed back would be good if this helps anybody.....
my opinion........
the older top load washers are better..............
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My machine has such a strong smell when the door is left open that is goes thru my whole house. I have black mold in the rubber ring - my machine is only 2 yrs old. Is LG helping their consumers?

The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.
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The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.
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The rubber seal at the front of the machine has gone mouldy. I have cleaned it before with bleach but the mould comes back all the time

Front loaders are known for building up mold and the smell.
It’s caused by using liquid detergent which is made from animal fat. Use powder. And use the minimum amount.
It’s caused by using fabric softener. Dilute it 50/50 with water.
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The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.
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IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.
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If the water has not completely emptied, this wont allow the door to open. Check by lowering the outlet hose into a bowl. If a fair amount of water comes the problem is likely to be a pump blockage
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