Hp printer had a paper jam. Paper was removed. Another paper jam error appeared, with a "lift top" message. No paper was jammed.
After restarting the printer, this message appeared:
oxc0620004
411:lib micci2.c
How can I fix the errors?
Patty
Mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.
Reset to factory defaults, also check the whole printer for paper jams. A paper jam can often casue smaller pieces to get stuck in gears or rollers. The message about opening and closing the lid is how the printer knows you went in to check it and closeing it triggers it to try again. If thers still a jam it will keep giving the message. The fist jam was caused by something, check and make sure there isnt any pieces of plastic broken off inside. If it has a rear access panel, check there also.
Also, theres usually a way to clear the code within the menu.
You could also try flashing the firmware, to do this, go to the web site and do a search for the model number and locate the firmware file. Some printers you can just load it by running the file, others you have to recycle power and load it before the error pops up.
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Clearing paper jams
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