Top Freezer and Fridge not working

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

switch fridge off and defrost it 24hrs. inside fridge remove panel and locate the flap on the thermostat. put something behind it to jar it open about half inch. restart fridge and see if it cures problem. if it does fridge thermostat requires replacing. jaring the flap open is only a temporary fix to diagnose problem. but i did mine 4 months ago and still fine

Probably be cheaper to get new one, it has probably had the compressor fail or a leak in the cooling system.

Hi monica ,
the heating element in your freezer might be bad or the thermostat. that is way your freezer is not melting the ice inside and the noise that you hear it's the fan that prob' tuch ice or also is getting bad.
let me know if you need more help...

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .

OR.
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

Probably excessive ice in the condensor. Likely defrost thermostat or defrost heater problem.

What happens is excessive ice keeps airflow from the refrigerator part of the unit.

Check the defrost timer. Rotate the dial on it to see if anything changes.

hi!!! You seem to have a problem with your evaporator fan motor or the defrost mechanism on the frig.That the defrost timer..Listen manually turn of your refrigerature and turn it on again when all the ice melts away if the fan work or runs then its your defrost timer on the frig.Easy fix man..Good luck..

tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you

The defrost cycle is not happening like it should, that's what causes the block of ice (and poor air flow). If you have all that defrosted look at the defrost bi-metal, it usually is a small round disk with a couple wires coming out of it and it's clipped on the coils. When it's cold enough, it passes electricity to the heat elements, when it gets hot enough it "opens" and kills power to the heat elements. If that is bad (swollen cracked or bloated) and not passing electricity to the elements that's the problem. Another item would be the defrost timer itself, if it doesn't work (no clock motor turning) then it will never go into defrost. And the last and usually least expected failure would be the heat element themselves not working