EA will not replace your game disc. This happens to many gamers and it's not something they take responsibility for.
So your disc is officially garbage. But you're not completely out of luck. Do what I did. Go to sellitbroken.com and sell your game to them. They will give you good money for it.
According to EAs site, they'll replace the disc for a nominal fee. http://support.ea.com/app/answers/detail...
You can repair your disc at cdfixers.com
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