Make sure you have removed all the shipping bolts and straps. Front loaders come with bolts that go thru the back to keep the drum from moving during shipping. If you brought the washer home yourselves you may have left in these shipping bolts. Refer to you installation manual. It will give detailed instructions on how to set up your washer. If bolts are left in place the washer will vibrate and shake excessively and cause major damage if left in for too long.
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