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Posted on Feb 03, 2010
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Pin blocked how do i fix my phone? it says pin blocked i took the sim card off and put it back on to the phone then turned it on and it said pin blocked call customer care how do i get it fixed

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  • Nokia Master 12,061 Answers
  • Posted on Feb 03, 2010
electronic & computer repair&  servicre
Nokia Master
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You need to get a PUK, PUKs, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it. Mobile phones are also blocked when they are reported stolen and if there is an outstanding payment on the account. It is important to differentiate between unblocking phones (using a PUK) and unlocking mobile phones (using another type of code). More information on unlocking phones will be available here in the very near future. NOTE: It is a criminal offence for anyone to attempt to unblock a mobile phone, other than the network provider who put the block on the phone. If your phone has become blocked by mistake, for example you have entered the PIN incorrectly on three consecutive occasions, then you need to contact the mobile phone network operator with your details. To explain a little more, specific to your mobile phone network, use the links above to navigate your way to the specific PUK details for your mobile phone network operator.

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Related Questions:

0helpful
1answer

WHEN I TURNED ON MY PHONE IT SAID PIN BLOCKED ON THE PHONE

hi, take out your sim card first and note the sim card number after that you have to call customer care by using another phone and tell them this sim card number so they will give you pin number
Aug 28, 2010 • Cell Phones
0helpful
1answer

I was try to put code for my phone but sim card stop work massage on screen pin blocked inter puk no i donot know what is puk code

Pincode stands for PERSONEL IDENTIFICATION NUMBER. It is the fourdigit number which is used to lock the phone. The phone will ask for the code when you switch on it.With out entering the correct pin code you can't access your phone.If you enter the pin code wrongly for a specified(normally 3)number of ties your sim will get locked.You can't use that sim in other phones also without unlocking it.PUK code (PERSONAL UNLOCK KEY)is used tounlock the sim card if it is blocked.PUK code is provided by the network operators.If the PUK code is entered 10 times wrongly the sim card gets permenantly blocked.

just call ur network provider customer care and ask for the puk code.
0helpful
1answer

My airtel mobile phone no.+919908626267 has sim blocked.how to unblock it

Switch off the phone remove the battery and take the sim out of the phone carefully and there is a serial number is written on the back side of the sim card ,just note it down and put back the sim and battery , now call the airtel customer care center number +919895112345 for pre-paid and +919895012345 for post-paid connection and tell your cell number and the sim number you have noted , and they will give your PUK number and note it down and enter it and after that enter your new pin number twice and your sim card will get unlocked.
5helpful
4answers

Need PUK code for LG CF360

HI If you are asking for pin contact your service provider , he will give you a default pin . If you try pin more than few predefined no of times your phone will ask PUK code which can also be given only by your service provider which is specific for each and every mobile number . Donot try PUK code many times or else your sim will be blocked and you will need a new sim.
Contact your sim customer care department over phone. Its free of cost to get the pin or puk no.

Go to the nearest service outlet of your service provider they can also help you.

There is no other go than the above procedure only your service provider can give it nobody else in this world nor any software.
0helpful
1answer
0helpful
1answer

Pin blocked

Hi your only option is to call your phone service provider, I've explained more on this page http://www.bukisa.com/articles/19406_puk-code

the puk code came becouse pin code entered wrong 3 times, yes other sim cards work fine. so you need to call the company who onws the locked sim card.
0helpful
1answer

Ok I have an at&t Motorola c1681 go phone and i left the keys unlocked and put the phone in my back pocket i took it back out to make a call and it was asking me for a PUK code? what is that and what...

Complete information :
The SIM card protects your subscription and not the phone from unauthorised users. If you change SIM cards you can still use your phone with a new SIM card. Most SIM cards are blocked at the time of purchase. If your SIM card lock is on you have to enter your PIN (Personal Identity Card) every time you turn on the phone.

If you enter the wrong password three times in a row the SIM card gets blocked. This is indicated by the message PIN Blocked To unblock this you need to enter your PUK

Note:

card (Personal Unblocking Key). Your PIN and PUK is supplied by your service provider. You can edit your PIN and select a new four to eight digit number
  • If the Message Codes do not match appears when you edit your PIN you entered the new PIN incorrectly.
  • If the message Wrong PIN followed by Old PIN appears then it means that you have entered the old PIN incorrectly.

To unblock your SIM card:
  1. When PIN Blocked appears enter your PUK > OK
  2. Enter a new four to eight PIN > OK
  3. Re-enter the new PIN to confirm > OK

To edit your PIN:
  1. > Settings > the General tab > Security > Locks > SIM Protection > Change PIN
  2. Enter your PIN > OK
  3. Enter a new four to eight digit PIN to confirm > OK

To turn the SIM card On /Off
  1. > Settings > the General tab > Security > Locks > SIM Protection > Protection and select On or Off
  2. Enter your PIN > OK
0helpful
2answers

My phones need a puk code

if you enter the wrong pin code for 3 times your sim will get blocked ...
it will ask for the puk code ...
then you must call to the customer care of your network provider and you must tell them that your pin got blocked you want the puk code ...
they may ask for the details of your sim card be sure to tell it ..

then they will provide the puk code note it down and enter into it ..
your sim will get unlocked...

note :
if you enter the wrong puk code for more than 3 or 10 times the sim will get fully blocked if then you must contact to network provider shoppe....
1helpful
2answers

It saids pin blocked call custermer care.

Complete information :
The SIM card protects your subscription and not the phone from unauthorised users. If you change SIM cards you can still use your phone with a new SIM card. Most SIM cards are blocked at the time of purchase. If your SIM card lock is on you have to enter your PIN (Personal Identity Card) every time you turn on the phone.

If you enter the wrong password three times in a row the SIM card gets blocked. This is indicated by the message PIN Blocked To unblock this you need to enter your PUK

Note:

card (Personal Unblocking Key). Your PIN and PUK is supplied by your service provider. You can edit your PIN and select a new four to eight digit number
  • If the Message Codes do not match appears when you edit your PIN you entered the new PIN incorrectly.
  • If the message Wrong PIN followed by Old PIN appears then it means that you have entered the old PIN incorrectly.

To unblock your SIM card:
  1. When PIN Blocked appears enter your PUK > OK
  2. Enter a new four to eight PIN > OK
  3. Re-enter the new PIN to confirm > OK

To edit your PIN:
  1. > Settings > the General tab > Security > Locks > SIM Protection > Change PIN
  2. Enter your PIN > OK
  3. Enter a new four to eight digit PIN to confirm > OK

To turn the SIM card On /Off
  1. > Settings > the General tab > Security > Locks > SIM Protection > Protection and select On or Off
  2. Enter your PIN > OK
191helpful
16answers

Nokia mobile phone PUK code

Hi everyone

Every PUK code is unique so nobody can tell you your PUK number, but i will tell you what you can do!
1) If you still have your packet that your Sim Card came in, you should find your PUK number in there, if you don't have the packet, please read bellow.

2) You must get a phone that is on the same network as your phone and call the networks Customer Care and ask them for your PUK number, they will ask you for your phone number, then they will tell you your PUK number. Once you have done this, you will be able to reset your Pin number so you will be able to go into your phone again.

Please also remember to give me a good rating on my profile.

Kind regards
Dustin Ellse
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