I continue to have frost build up at the ice despenser so instead of getting cubed ice it comes out crushed

The solenoid has nothing to do with the crusher mechanism. Rather it delivers water to the ice tray when empty. Check that the ice door closes completely after ice is dispensed otherwise frost can build up in the crusher blades and prevent them from moving into position. Otherwise, check for a worn out part that connects to the blades and would prevent them from articulating.

Several possibilities, but check first for cubes that are too small (means too little water is coming in during ice maker fill) and those cubes fracture into smaller bits when they are dispensed.

Another possibility is the cube/crushed plate inside the dispenser is stuck. This is a curved plastic piece that lies next to the crusher blades inside the dispenser head of the ice storage bin. For cubes this place must be retracted (swing away from) the crushed fingers to allow the cubes to pass without being broken up.

Hello friend, thank you for your post!

I understand that you are receiving crushed ice even when you request cubed ice. It could be an issue within your control panel or solenoid. Since it could be any one of these under lying issues I would recommend having a technician come out to properly diagnose your appliance. Hope this is helpful. -Matt

Solenoid that switches blades from crushed to cubes is most likely not working and should be replaced

usually there is a device in the ice bucket that activates or deactivates for cubed or crushed..that is controled by another (stirup) behind the bucket, that may be frozen up, thaw the whole refer...then see what happens. It might be in the switch...as well, if so call some one

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

I have a similiar problem. I have dumped the ice and started ice maker again. It make ice but will not despense ice cubes.

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

the ice door is not closing or not sealing .. maybe a broken spring or lever...you will need to replace that broken part..

will it still dispense the whole cube?theres a brass rod under yourice bucket, remove bucket and check that rod, should be spring loaded and have a little bit of action(youll see it move a flap in front of bucket as its twisted, if so make sure the bucket is being reinstlled correctly, try the dispensor w/o the bucket installed at all, open the door trip the switch with one hand and depress the plunger for both crushed and cubed and check for the motor to turn