We have to connect the printer to the network first, If it is not connected, please follow the below steps.
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Touch Setup ( ) on the touch screen.
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Scroll down in the Setup menu, and then touch Network .
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Scroll down in the Network menu, and then touch Wireless Setup Wizard . The Wireless Setup Wizard searches for networks, and then displays them in a list.
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Touch the name of your network.
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If the list does not contain your network name, follow these steps to enter it manually:
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Touch Enter New Network Name (SSID) .
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On the on-screen keyboard, touch the appropriate letters and numbers to enter the network name (SSID).
NOTE:
Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
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When you finish entering the new network name, touch Done , and then touch OK .
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Touch Infrastructure , and then touch WEP encryption or WPA encryption.
If you do not want to use encryption (a security password), touch No, my network does not use encryption , and then go to step 6.
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If prompted, enter the WEP or WPA key:
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Touch the appropriate letters or numbers on the on-screen keyboard.
NOTE:
You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
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When you are finished entering the WEP key or WPA key, touch Done and then touch OK to confirm.
The product attempts to connect to the network.
Once it is connected to the network or if it is alreday connected, please follow the below steps on the printer.
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Touch Setup ( ) on the touch screen.
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Touch Network , touch View Network Settings , and then touch Print Network Configuration Page .
After that, please note the ip address of the printer from this printed page and follow the below steps.
Please click on Start------Control Panel---Printers Folder.
Right-click on the printer icon 8500 series---- click " Properties" , and then click the Ports tab
Click Add Port .
Click TCP/IP port and put (ip address of the printer)
, and then click New Port . The Add Port wizard starts.
Click Next ,
Follow the on-screen instructions to finish adding the port.
The issue will be fixed.
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