The right side of the television is getting shaded and is getting progressively worse. Now a darker shadow has come up on the same side. No surround sound system is connected and never has. Does anyone know whats wrong or how to fix this.
I had the same problem. it was the small mirriors (light tunnel)only one or two of the four mirriors have the tape. mine only had one taped. one of the other ones came loose blocking the light passing thru the tunnel on that side. you can fix this yourself (if like mine you are out of warranty) but it does involve taking some of it apart to get to the tunnel. then remove it and glue or epoxy it in place. mine has lasted for two months so far.you can go to www.avsforum.com and put in samsung shadow on screen it discribes the repair(alot of pages, it happens alot)
Replacing the "light engine" fixed the problem. The technician said that there was a felt-like lining in the light engine to prevent undesirable reflections from the insides of the light-engine hardware, and that it becomes detached and blocks an edge of the picture.
We had a dark line along the right-hand side that was like looking at that portion of the picture through a 1" strip of very dark glass.
Because the DLP is new technology, we purchased an extended warranty from Best Buy (actually, their Magnolia subsidiary) which covered it.
The new light engine was slightly different physically, and the technician had a hard time getting the picture centered and aligned on the screen after installing the new one. In fact, he gave up on the first one and fetched a second one from his truck. He also had problems with the second one, but finally got everything aligned.
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I have the same problem and am in the process of trying to find a place to fix it. I started getting a narrow shadow literally 13 months after I bought it (1 month after the warranty expired). I didn't call Samsung until it got worse, but since the warranty expired, they weren't willing to do anything and said the issue wasn't on their recall list. I have heard it's because Samsung uses double sided tape and when the tape starts to come loose, it causes the shadows.
Same problem on my 50" DLP but on the left hand side. About 1/2 way up the shadow gets wider for about 1 1/2 "
Same issue. Mine is on the left side of the screen. 3 inch shadow / shaded area.
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