We have a KSRA25CNSS00 Serial # SR2952261 that makes a loud knocking noise accompanied by rattling for cycles of 15-20 sec at random intervals ~twice per hour (varies). It started this after the first year of use. Sounds like a piece of junk, is annoying, and an embarrassment when visitors hear it. It hasn't quit functioning properly, just noise. I see elsewhere on the web that others have had the exact same problem, but I haven't read anywhere that the problem was fixed somehow. I only hear that Kitchenaid denies this is an abnormality. No exaggeration, it's loud. You can hear it anywhere in our 3200 sq ft house. Many have posted they've had multiple tech visits with no solution. My guess is it's because the noise is the compressor rocking and beating against the frame. It's probably a design-inherant issue that's difficult to fix.
If anyone knows of how this has been repaired, I would appreciate your input.
Mine has the same rattling noise. Not knowing what to do I turned it off..moved all my things to a cooler and kept doors open all day. That was it... when I turned it on again the noise was gone. So.. it should be some kind of ice build up and fan blades scraping it. As I feared, the noise returned 4 months later... same procedure... and this will be my first and last Kitchen Aid fridge.
Hmmm. Makes sure it is not the fan inside the freezer. The compressor is not capable of loud noise since it is sealed and sits on rubber mount. The knocking might be due to the fan blade hitting ice build up. You should not see any frost in a freezer. If there is frost, you can defrost completely then set the fridge to a lower setting.
Hi,
Here is a tip that I wrote about refrigerators and
the fan noise that they develop sometimes...
Refrigerator
Fan Noise
heatman101
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I have the same model, KSRA25CNSS00 with S/N SR3160679 has been start knocking noise some time. Need help ... any suggestion beside defrog in the freeze first ?
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