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Anonymous
Anonymous Posted on Feb 14, 2010
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Kenmore 70 series washer fills w/H20, but doesn't agitate or spin

Our Kenmore 70 series washer will fill with water, but will not agitate or spin. The motor is making a clicking sound. We have no idea on the age of the washer as it was here when we bought our house 5 years ago. Repair or buy a new washer? (model # 110-20702990).

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  • 2 more comments 
  • Anonymous Feb 14, 2010

    Thank you for the quick response. We'll check it out and keep our fingers crossed that this is the problem and solution :-) Thanks again!

  • Anonymous Feb 22, 2010

    We can't thank you enough for your excellent repair advice and for directing us to your helpful resource page. Never in a million years did my husband believe he could do a washer repair, and he was so grinning from ear to ear after he followed your step-by-step instructions and got our washer to work again. Thank you for saving us from making an unnecessary & expensive purchase!!

  • Anonymous Mar 19, 2014

    My kenmore washer 110 is not spinning or agitating correctly

  • Anonymous Mar 31, 2014

    Kenmore washer model 129822801 starts agitation before filling up with water

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1 Answer

Dan Webster

Dan Webster

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  • Washing Mach... Master 8,221 Answers
  • Posted on Feb 14, 2010
Dan Webster
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Fix it. Very easy fix and the part is not expensive. What you have is a direct drive motor. For ease of maintenance the machine is made in a way which makes it possible to service it in place without having to move it. You flip the controls up and pop the retaining clips in back, unplug the lid switch harness and tip the case towards you an out of the way. You can now access the pump, motor, and that pesky drive coupling. These do simply wear out but they usually will go if a comforter is washed in it or low water big load scenario.Kenmore 70 series washer fills w/H20, but doesn't - ea74271.jpg
I have videos repair manual,parts locaters and repair photos: HERE


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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  • Dan Webster
    Dan Webster Feb 16, 2010

    Hows it going on the repair? You forgot to rate the answer thank you.

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Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.
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