Brand New Kitchenaid Artisan Mixer - Mixer head is stuck

You probably just need a new Shear Pin. This is just a small steel pin like a nail that goes through the gear and the drive shaft. If the strain on the final drive exceeds specs, the pin shears through and thereby saves damage to the gears and motor.

Google

make model parts diagram

https://www.ereplacementparts.com/kitchenaid-4ksm150psbw0-artisan-tilt-head-stand-mixer-parts-c-114958_114959_115458.html

This is one of the Shear Pins. They just call it 'pin, retaining'.

https://www.ereplacementparts.com/shear-pin-retaining-pin-p-621981.html

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A service manual can be downloaded at:

http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf

Although it does not specifically reference the Artisan, the procedures are the same as for the tili-head mixer shown.

The screw is purely for adjusting the head height and that is with the flat paddle. If the head is not locking when the paddle is at the correct height then the locking mechanism needs to be adjusted. If you take it to a Kitchen Aid authorised service person they will sort it for you, they will have done heaps of them. Often the solution is with a file, if you go too far there is no going back so best left to the experts.

Get some CRC in there and wriggle it about, once you get it off give the hole a good cleaning out and polish up the shaft.

If you have also tightened up the screw that you can see from the front in the middle where the hinge pivots when head us up then that's where your problem is. That is the head height adjustment and is to set the flat paddle to just clear the bowl when the head is down.

-Check under the unit to see how many volt it required to run.
Some model require to run 220 volts.


Good luck

Mai

oh yes you can.:) pur some wesson oil into the sockets the beaters go into and a little around the button.. Let set a few minutes and work the beaters back and forth as you pull gently. Make sure it is unplugged!!!!!

Turn it back and forth, may be jamed in locking mechanism/slot.

If this is a 325 watt Artisan, there is no safety switch I know of unless its in the circuit board. Your mixer is broke.

Hello,

Looking on the KitchenAid site, your model did not look up, buyt I put miune in and this is the link to download the manuals.