Hello: We were watching a DVD and somehow, as we were ending the DVD and going back to regular television, the closed captioning turned on. I believe it started with the DVD player and is now stuck on the TV for anything we watch. I have tried all the steps for the TV to turn it off and it says it is off. I cannot figure out the DVD though. It is a Sony NS50P. Can you help me?

Are you watching a DVD or the TV? If you are watching the DVD you may have to turn off Closed Captioning on the DVD. To do this go to the main menu of the DVD and look for Closed Captioning under options. Turn that off.

CC (Closed Caption)

To select the options in the CC sub-menu, press the MENU button or the #

button. A new menu will be displayed showing the following CC settings:

CC

The CC feature is available when watching regular analog (NTSC) TV.

Select from CC1, CC2, CC3 or CC4. Closed Caption for regular TV is

usually CC1 or CC2.

Digital CC Style

The Digital CC Style feature is available when watching digital TV.

Select either As Broadcaster or Custom. If Custom is selected then
you can customize the way Closed Caption is displayed.

When the dvd comes onscreen it should give you options.Go into this and turn captioning off.

Is this while watching a dvd? DVD players captioning might be turned on. MAke sure both are off on your tv and dvd player.

CC (Closed Caption)
Press the down button to highlight the CC (Closed Caption) selection.
Press the > button. A separate menu will appear with the following CC
settings
CC
When watching regular analog (NTSC) TV, the CC feature is available in the
Setup menu.
Press the down button to highlight the CC selection.
Press the > button to select CC1, CC2, CC3 or CC4.
Once the adjustments are completed press the LAST button repeatedly to exit
the OSD completely.
Closed Caption for regular TV is usually CC1 or CC2.

U want DVD movies captioning,must use the DVD remote control and pick captioning in the DVD movie menu.

Determine if closed captioning is available on the program that you've selected. In your program guide, the letters "CC" should appear at the end of the description.
Locate the closed captioning option on your remote. Some remotes have a "CC" button that you simply need to push to activate closed captioning
Locate the closed captioning option in your television's menu if there is no "CC" button on your remote. To do this, push the "menu" button on the remote control. The closed captioning option will probably be in the same section as the language function.
Set the closed captioning option to "on." Within several seconds, you should see the text appear on your screen.
To use closed captioning for DVDs, look for the "CC" label on the lower back section of the DVD case where it lists audio information. Turn on your TV's closed captioning and you should see the captioning like you do on a television program. Alternately, some DVDs include English subtitles that you can turn on in the setup/language menu of the DVD.
Thank you.

Hello ccharewicz, After you apply the cc settings do you turn the tv off and then back on. Also have you tried unpluging it from the outlet, sometimes either of these work, if they don't then please post again and i'll continue to look into the problem.
-I look forward to your post

You are using cable or satellite, contact them for a resolution. Otherwise the TV is ok and nothing you can do on your end of things. They are probably stripping the CC data somehow on USA network.

I it was sold In the US it HAS to have the opyion of closed caption as to the Americans with Disabilitys Act(ADA). It has to be in the manual somewhere. Contact 1-800-968-3429 Good Luck