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I turn it on the camera and the lens comes out and then the camera turns off, when i turn of the camera the lens comes in and back out and the camera turns off.
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If the battery is discharged then it is likely the lens is stuck . If you can get the battery to charge and then turn on the camera it should help the lens come back. The camera will not turn on when the battery charger is connected. So you will have to wait until the battery is charged and turn on the camera only after disconnecting the charger.
Hi,
While you are turning the camera on, hold the lever which you use for zooming in. The lens should extend before you get the annoying message about turning the the camera off and on. Then, gently apply pressure to the lens as if you wanted to push it back to the camera. While you are doing this, turn the camera off (lens should come back into the body of the camera). This will solve your problem.
Thank you!
Your camera has it own doctor built in, if it sees an internal error it will shut down. When a camera turns on it goes through a series of tests, if one of these test fails your camera records an error. If the lens is moving in and out your camera is trying to get the lens to function. As such you have a faulty camera.
This error occurs if camera is turned on before lens cap is removed. If you are removing the lens cap before turning the camera on and still getting this message, camera should be serviced by a qualified technician.
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