Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo
Posted on Mar 02, 2010
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Kenmore Elite HE3 (not HE3t) F11/dL error code

I have a Kenmore Elite HE3 (model number 110.45872400). This is not an HE3t that I see so many posts about. I'm getting the F11/dL error codes and would like to replace the CCU. However, I can't seem to find the part number. Is it the same part as the HE3t? I don't believe it is based on the posts I've read but could be wrong. Does anyone know the correct part number and some good places to purchase it? Thanks.

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  • Master 5,911 Answers
  • Posted on Mar 14, 2010
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The part number for the CCU under the model number you have listed is 8182687. There is also a refurbished version of the CCU you can purchase for less (part #8182237R).

Replacement parts can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need. The CCU will be listed as item 15 (15A for a refurbished version) under the "Control Panel Parts" section.

If you have any questions, please post back and let me know. I hope this helps you.

NOTE: The cheapest site I found the CCU listed (NEW) was pcappliancerepair.com. The cheapest (REFURBISHED) is searspartsdirect.com.

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F dL on Kenmore Elite HE3t as well as F11

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Trouble code

F/dl= Door Lock Error
A DoorL ockE rroro ccursif t hed oorc annobt el ockedl.t willt rvt o locki t 6 times
befored isplayinthge e rror.
PotentialCauses
. DoorL ockM echanisbmr okeno r removefdr omt heD oor
. CheckD oorL ock/SwitcAhs sembly
. Checkth ew ireh arnescso nnectiontost heD oorL ock/SwitcAhs semblayn d
CentraCl ontroUl nit( CCU)
. DoorL ocl</SwitAcshs emblFv ailure

F11= Serial Communication Error
Communication between the CentraCl ontroUl nit( CCU)a ndt he MotorC ontroUl nit
(MCU) cannot be sent correctly.
PotentialCauses
. CheckW ireH arnessc onnectiontso the MCU.t he motor,a ndC entraCl ontrol
Unit (CCU)
. Checkt he Drives ysteml or anyw orno r failedc omponents
. ReplaceM CU
. ReplaceC CU
. Replace Motor
. ReplaceW ireH arness
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