Question about FixYa Service
Hello,
I would suggest sending an email to lauren@fixya.com and see if she can make the change for you. Lauren is the Community Manager and is THE person to get in touch with if you cannot find an answer on the FAQ page.
Wayne
BTW, you can still rate this post. Thanks! Welcome to Fixya.
Posted on Mar 03, 2010
Testimonial: "Thanks for the quick response and helpful input!"
Hi there,
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Good luck!
Posted on Jan 02, 2017
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Here's how to add an email address to your PayPal account:
Go to the PayPal website and log in to your account.
Click 'Profile' near the top of the page.
Click 'Update' beside 'Email.'
Enter your new email address and click 'Save.'
When you add an email address to your PayPal account, we send you an email to confirm that you own the email address.
You might be asked to provide certain personal details of when you first created your PayPal account have them ready
Click the link in the email to confirm your email address.
If you do not receive the email, you can request that we send it to you again.
Click 'Click here to confirm your additional email address' in the email we sent.
Enter your password in the box and click 'Confirm.'
If the link does not appear in the email, you can confirm your email address from your PayPal account.
Here is how:
Go to the PayPal website and log in to your account.
Click 'Confirm email address' in Account Overview.
Click 'Click here if the button does not appear in the email.'
Check your email inbox.
Copy the confirmation number in the email.
Paste the confirmation number in the box provided.
Click 'Confirm.'
If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format.
Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking 'Help' at the top of the page.
To recover your password: 1. Go to www.paypal.com.au. 2. Click 'Problem with login?' under 'Account login.' 3. Select 'I forgot my password.' 4. Enter the email address you used to create your PayPal account. 5. Enter the security code shown, without spaces. 6. Click 'Continue.' Depending on the information on your account, we will either ask you to enter in some details, such as your card number, to confirm your account. Alternatively, we may send an email to your email address.
If we send you an email, simply click on the link in the email and create a new password.
Hope this helps
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I emailed Lauren and she got back to me today. She said it may be a bug, or the system was changed but the confirmation email was not updated. She reported the issue, and will get back to me. Thanks for the help!
She got back to me again on the 8th. I'm postiong the solution.
Unfortunately FixYa nicknames are permanent. Says so in the FAQ. :-(
Thanks again for pointing me in the right direction!
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