Maytag Neptune MAH9700 Front Load Washer Logo
Posted on Mar 03, 2010
Answered by a Fixya Expert

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Won't spin - Maytag Neptune MAH9700 Front Load Washer

2 Answers

Mayomi Ayo

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  • Expert 60 Answers
  • Posted on Nov 23, 2014
Mayomi Ayo
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Check the water drainage pump or its filter tray beneath the washer

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  • Master 1,554 Answers
  • Posted on Mar 04, 2010
Anonymous
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Close the door firmly and make sure the machine is turned on. Press and hold the Chime and Extra Rinse keys until the control beeps to enter Service Mode. All indicator lights will turn off except the "Door Lock' indicator signifying the door is locked.

Press the Rinse & Spin key then rotate the cycle selector knob in either direction to display the most recent error codes if there's any. Press and hold the cycle selector to display the number of cycles since the error occurred. List down at least five most recent codes and post it here for us to determine what the problem could be. Press and hold the Delay and Chime keys for three seconds to clear the list. Press the Rinse & Spin key again to exit diagnostic codes list.

Press the Spin Only key while in the Service Mode to begin the Board Input Test. Set the rotary cycle selector to Super Wash then press it to display the position of the door switch. "OP" will be displayed if the door switch is open or "CL" if it is close. Replace the door lock/switch assembly (part #34001265) when "OP" is displayed even the door is close. Press the Spin Only key again to exit the Board Input Test.

Press the Spin Speed key while in the Service Mode to begin the Board Output Test. If water is present in the tub, set the rotary cycle selector to Quick Wash then press it to turn on the drain pump and drain the water. Press the rotary cycle selector again when the water is fully drained to turn off the drain pump.

Press the Delay button to turn on the motor and the Delay indicator light. The machine should tumble clockwise then counterclockwise with 5 second durations each and 2 second intervals. Press the Spin Speed key again to exit the Board Output Test.

Press Off or press and hold Chime and Extra Rinse keys for three seconds to exit Service Mode. Unplugging the washer will also exit Service Mode.

Perform the tests above and let us know the results for us to determine the cause of the problem or the necessary action to undertake and give you the specific and detailed instructions on how to fix it.

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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
10_12_2012_11_10_35_am.gif
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My roper top load washer model rtw4440vq fills with water but wont wash, spin or drain

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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

9_30_2012_11_01_26_pm.gif
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1answer

The machine doesn't spin properly and doesn't drain the water

see this causes and fix it. God bless you
Lid Switch Assembly If the washer won't spin the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Motor Coupling If the washer won't spin the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission. Another common problem is the lid switch.

Drive Belt If the washer won't spin, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin properly.

Door Lock Motor and Switch Assembly If the washer spin the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Motor Control Board If the washer won't spin the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

Drive Block If the washer won't spin the drive block might be worn out or may have come loose. Underneath the agitator the drive block connects the inner tub (the one that spins around) to the transmission. If the drive block wears out the transmission shaft will still spin but the tub may not - or it may spin slowly. This also usually causes a lot of noise. The drive block is relatively easy to replace.

Clutch Assembly If the washer won't spin, the clutch assembly might be worn out. The clutch assembly makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually. As the clutch wears out it may prevent the tub from spinning. The clutch is not repairable, if it is loud or not working properly it will need to be replaced.

Clutch Band kit If the washer won't spin, the clutch band kit might be worn out. The clutch makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually. As the clutch wears out it may prevent the tub from spinning. If the washer won't spin, this clutch band kit may need to be replaced.

Drive Motor If the washer won't spin the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged It will have to be replaced.

Tub Bearing If the washer won't spin the tub bearing might have seized. This is a common problem and relatively easy to replace.

Tub Seal and Bearing Kit If the washer won't spin the tub seal and bearing might have seized. This is a common problem and relatively easy to replace.

Bearing If the washer won't spin the bearing might have seized. This is not common. The bearing doesn't require any normal maintenance. They generally go bad when the tub seal fails and allows water to leak past into the bearing.
Basket Drive If the washer won't spin the basket drive clutch might be worn out. The basket drive sits on top of the transmission and engages with the inner tub. If the basket drive wears out the tub won't spin.

Basket Drive Hub Kit If the washer won't spin the basket drive hub might be worn out. The hub is a set of plastic gears underneath the agitator. The basket drive hub kit is easy to replace with standard hand tools.
Transmission If the washer won't spin the transmission might be worn out or defective. There are numerous more likely causes when a washer won't spin, which should be checked first.
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1answer

My kenmore ad 80 series washing machine won't spin

The lid switch is probably out. Bypass it and see if she magically comes to life. Their are 3 wires to the lid switch 2 of which are live wires. Jumper them 2 live wires and see if she runs in spin.

My home video: Washer won't spin It's a doozy

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61


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Washer doesn't spin out sometimes

you say it drain, but sometimes it won't spin,this could be your filter if it is blocked these new machines can sence it and won't let the machine spin easyest thing check your filter,you never know might be that simple
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WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE

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Good evening, My Roper washer RAX4232PQ0 will not spin...it seems to drain OK but won't spin...can you offer any help? Thanks!

I am thinking if all works good except won't spin, it is your lid switch. Under your washer lid you will notice a peg of some sort that when lidnis closed goes into a slot/hole and that triggers the spin cycle. That is in lamens terms know as a safety idiot switch. It is designed so when the washer is spinning at those high speeds,na child or not to smart adult does not open lid and put hand in while spinning. SO, if switch goes out, of course it won't spin. Switch is cheap , under 20 bucks at any appliance parts store, and they even can tell you at store how to putnin yourself by showing on one of there washers on display. Let me know if I nailed it!! Thanks Mike
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tub bearings may be frozen up. Can you move tub by hand?
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