This kind of door lock is called PTC door lock.It is designed for protecing you from opening the dooe during the washing and spining cycles which may hurt you.So, if you want to open the dooe during cycles,pls press "stop",then ,wait 2 mins,you will be able to open it by then.the other situation is that,the power is cut off during working cycles,solution is:re-start the washer and directly open the door.Pls note that this kind of lock has to work under power
697 views
Usually answered in minutes!
×