My Maytag Neptune front loader always retains water after the rinsing cycle is complete. This has lead to mold in the door gasket and a moldy smell. Is it normal for water to stay in the machine after the rinse cycle?

First pull out soap dispenser all the way ,clean it and inside the hole with mold and mildew cleaner let it soak. Use washer magic on door seal rubber Glover and a rag get in all the creases let it soak at least 15 min. Than that a cleaner called affresh. Taplets. Use two place in tub an run a clean cycle most front loaders have this cycle .if it doesn't max everything hot water extra rinse heavy soil . repeat 1 more time all steps. Than 1x a month pull dispenser clean ,clean door seal and use 1 tablet on clean cycle. Only use 2 table spoons of detergent and only use HE soap

Our Maytag front loading washer has been a constant source aggravation for us due to the exact same problems you describe. If your is under warranty or extended warranty - call NOW. Otherwise, you're going to have to go above and beyond maintaining this washers. Anyway - to your question:

If you pay attention to the washer during a run, you might notice that the high speed spin cycle after the rinse isn't functioning. When you open the door, you find the clothes are soaking wet. This happens because of a lousy design on the latch - which Maytag calls a "wax motor". There's wax in the mechanism and that's where it gets the name. What happens to them is the dampness invades the mechanism and eventually causes components on the control board which is located behind the operator panel to fail. Maytag's fix is a two step process: 1) replace the wax motor and 2) replace the control board. This approach does indeed solve this problem but it will set you back several (or more) hundreds of dollars. I found that if you go to eBay and search for "neptune repair kit" you'll be returned a list of products that for a grand sum of about $35 will do the same thing that the Maytag fix does. Of course, you'll have to do the repairs yourself - but if you can solder electronic parts, isn't too difficult to do - just follow the directions and take your time. Once you've replaced the components on the control board and the wax motor, the washer should spin like it did before.

The moldy odor in this front loading washer and clothes is caused by the way the washer (and many others, too) are built. First and foremost, stop using regular detergent in it. You've got to use the types designated as "HE" (High Efficiency). They suds up a lot less, and due to the significantly less water our front loaders use, actually leave less soap residue (that is a large source of the mold and musty smell) behind the tub of our machines. I use only about 1/2 of the HE detergent recommended on the bottle and get very good results. Next, run a clothes-less wash consisting of bleach and HOT water only 1 X week. This should be the last load run. Third, always wipe dry the inside of the tub, detergent & softener dispensing areas, the gasket around the door - particularly the bottom, again, this is best after the last load is complete. Fourth, leave all doors open or slightly ajar to allow for air circulation.

To remove the existing mold smell from the machine, one or two initial treatments (followed by regular treatments) of a product called "Affresh" (or equal) as directed.

If you can do all this, you'll save a bunch of money on the repairs and aggravation due to the smell on your clothes - for a relatively small investment in your time and money. Next time, do what I'm going to do, buy a top loader.

I hope this helps & good luck!

You need to clean the stationary "brush" that collects lint and debris from the water during the cycle. The brush can be seen around the tub directly touching it along the bottom/front of the device. Right were I pour my detergent in, after the cloths are in there. To remove the debris I use a bottle brush. You can expect to use trial and error for your attempts. As far as the water being left.... My device has always left water in the bowl. I periodically just run a cycle with no cloths and bleach...HOT.....Mine is not spinning at the moment...again....I think its another call to the local dealer....AGAIN....

If you take a bit of tilex mold/mildew spray and a rag, you should be able to remove it all.
Also , look down at the bottom of the front "gutter" just in front of the tub. There is a series of drain holes and clothes lint can build up a bit in here. take a towel and wipe the holes really clean . This will help keep the water draining out of the front and keep the moldy smell to a minimum.
One last thing, I've found with my front loader, that if I keep my wash loads to a medium full size instead of completely jammed full load size, the drain/mold issue is almost non-existent.
Hope this clean it all up for you!

The problem may be standing water in the discharge hose. If this is the case unplug the machine and remove the hose from the back of the machine, and water will poor out. If you smell mold from the hose, this could be the cause. Rinse the hose out thoroughly with bleach, if its a corrugated hose they are prone to standing water inside and you may want to replace it with a non- corrugated hose. I suggest you run the machine when hose is re- attached with only bleach a couple of times and leave the washer door ajar to completely dry the inside of the drum afterwards, too. I hope this helps you! Good luck!

The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub/basket, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

the washer has a low level of water in it at all times. it will never completely drain out unless you pump it. this is one of the reasons there is such a smell with these washers, i use vinegar in rinse cycle and i use bleach once sometimes twice a month to keep mold and mildew smell away.

Had a simular problem. In my unit the water was not visible in the drum but you could hear it when you turned the drum by hand.  The answer as told to me by the Maytag repair man:  The machine is designed to hold the water after the cycle is complete.  As he was replacing the boot seal he suggested to just leave the door open so the seal will dry out and not mold.  This has been working for the past several years.  No mold has appeared on the new boot seal.  

From another source I read that the water is left in the machine for balance. 

How old is the washer? Did you try straight bleach on a towel and placed over the "mold" spot for about 5 minutes, be sure to wear gloves. Then scrub with a small brush being careful not to splatter bleach on yourself and rinse well. May need to replace the seal. I always leave the door cracked open after every use to "dry" out the inside and the boot. I also leave the drawer pulled out when not in use for that area to dry out as well. I have never had mold on the door seal of my Neptune washers, only the water holes above the dispenser drawer.

If you are using a high efficiency front loader than you suffer from the same symptoms that these front loaders typically have. The infamous bad smell and mold.. This is quite common because the front loaders actually seal the wash tub area with a water proof gasket around the door and left closed, the leftover water that gasket will get musty and if left untreated, may develop mold. Home Depot sells AFFRESH tablets that you cycle thru the qwasher about once a month and that usually does the trick.. The less desirable method is to wipe the gasket area with a towel or equivalent and leave the washer door open or partially open to air dry. That's been my experience.. Hope that helps !