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Posted on Mar 10, 2008
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I NEED HELP

Well i have an dell tower, I've just put a new hard drive as well as a cd/dvd writter in. Now my computer won't start. What do I do?

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lars ahlsen

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  • Posted on Mar 10, 2008
lars ahlsen
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Hello...try to disconnect one unit at a time and see if the computer starts..plus check the pwr connector and any other loose connectors i.e the power on switch connector...and be sure that you have the index marking on the ide- connectors "flat cable" pointing to pin no:1 on your units...good luck ...Ron

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Is the new hard drive replacing the first, or is this a second drive?
Is there a specific error message the computer is reporting when it fails?
If you go into the BIOS, does it show that it recognizes the second drive?

The first thing I would check would be the jumpers. On the back of the drive, between the power connector and the IDE cable, are the jumpers. Usually on the top of the drive is a diagram showing the proper positions for various settings.

There are three choices that are significant: Master (or Primary), Slave (or Secondary) and CS (Cable Select). Usually CS is the appropriate setting. If you kept the original drive plugged into the same position on the cable, and both drives are on CS, then you should be ok. However, it may be better to force the issue. Set the original (boot) drive to PRIMARY and the new drive to SECONDARY and try again.

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CD/DVD drive?

Some have a tiny hole, right under the tray that comes out. Use a paperclip in the hole to manually open the tray.

(Some desktop computer towers have a door in front, that needs to be eased open first, then access to the actual CD/DVD drive unit can be obtained)

Regards,
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http://www.pchelpforum.com/cd-dvd-rom/75829-dvd-drive-wont-open.html

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- The worst case is that your hard drive is seriously damaged - you're going to need a new hard drive and you've probably lost all your saved stuff
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If you want to try and solve this yourself, here's what to do:

If you have the disk that came with it when you bought the computer, put that in the disk drive slot and try again to start the computer. If the computer still won't start up, you definitely need professional help.

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After you've backed up your files, go to the folder on your desktop for the CD that you booted from and try reinstalling MacOS. If the reinstall works, you'll be back in business. If it doesn't, you'll have to replace the hard drive.
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