Fridge Freezer model KA58NP90 The ice maker only delivers crushed ice even on the ice cube setting! Any ideas ?
What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid
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Hello Danie;
My name is Peter. I am a retired field service refrigeration technician.
The normal setting for a freezer is -2 to +2 degrees F., and the normal setting for the fresh food section is +35 to +40 degrees F.
You only have one source of cooling and that is your freezer. With the settings that you have, you are asking your unit to do what it is not designed to do.
The ice maker is struggling because if it is a cast steel ice cube mold, the heater beneath it is not designed for the current to break the ice cubes free @ -18 degrees F., or if you have a plastic flex ice cube mold it is too ridged to flex enough to break the ice cubes free. Normally your ice maker should dump 8-10 times in a 24 hour period.
A note on food storage. Make sure you do not overload your freezer of fresh food section to the point where food product extends beyond the edge of the shelves.
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