This TV does not use a bulb. It is a Picture tube type set.
*No picture but there is a dim background. Menu works.
This is caused by a bad signal. Perhaps the video cable is bad if you use a cable box. The HDMI cable may not be working right. Try a new cable.
*No picture, no menu
This could be caused by a failure in the part that draws the picture up and down (The vertical). Can also be the side to side (Horizontal) or a high voltage problem. The last usually kills the sound as well so its not as likely.
If the cable does not fix it, you will likely need a technician.
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Could it be the cable if we use Dish Network?
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