The drain hose is plugged or kinked or the drain pump is not working. Check and clear the drain hose from any debris that might be causing the water not to be pumped out. After checking and clearing the drain hose and the water is still not pumped out of the washer, check the pump to see if the impeller is good or the pump needs to be replaced. Access to the pump requires the top cover and the front panel to be removed. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.
The top cover is attached to the front panel by two clips positioned at about 3 inches from the corners. Use a putty knife and insert the blade into the seam between the top cover and the front panel assembly at the position of the clips.
Push the putty knife blade against the clips, one side at a time while lifting the cover to disengage the clips. Lift the top cover off the front panel then remove the two screws securing the front panel to the upper front corner braces of the cabinet.
Lean the top edge of the front panel away from the cabinet and lift the panel to disengage its bottom from the base clips. Move the front panel away from the cabinet to access the pump.
Disconnect the pump inlet and outlet hoses from the pump then remove the three screws mounting the pump assembly to the base of the washer.
Slide the pump to the rear of the washer to disengage the belt from the pump pulley and pull the pump assembly out of the washer.
Clear the pump inlet and outlet hoses for any debris to ensure water is not blocked from being pumped out of the washer.
Check the impeller. Remove the four screws securing the pump housing to the pump base then lift the housing off the base. Clean the impeller and the pump housing; replace the pump assembly if the impeller is damaged.
To replace the pump, set the pump pulley into the base opening and put the belt on the pulley. Install the mounting screws while holding tension on the belt to keep it on the pulleys.
Connect the pump inlet and outlet hoses and secure it with the clamps.
Position the bottom of the front panel back into the base clips then secure the top to the upper front corner braces of the cabinet with the two securing screws.
Push the top cover down into position to the front panel to complete the procedure.
Note: For Maytag Atlantis MAV8000A, the pump assembly is part number 35-6465.
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